This is an exciting time to join our team as we expand to the French speaking market.
Reporting to the European Operations Manager, you will work as part of a high performing Renewals team, providing excellent customer service to AXA Global Healthcare clients on all aspects of our international Private Medical Insurance products and services.
What you can expect from the roleThe Direct Renewals Team is responsible for Selling International Private Medical Insurance on behalf of AXA Global Healthcare to individuals. Our Renewals Consultant will retain French Language policies for our business, so the ideal candidate will need to be fluent in French to provide excellent customer service to AXA Global Healthcare customers.
At AXA, we are adopting a Hybrid way of working, empowering our people to balance their time between home and our Dublin office in a way that works best for them, their team, and our customers.
In this role you can expect to work from home three days of the week, and work with your team in the office two days per week. Our opening hours are Monday to Friday 9am - 5pm.
What you will be doing: - Offering the best renewal terms, you will ensure customers' needs are met while achieving your Individual targets
- Negotiating another year's cover on International Private Medical insurance to high-net-worth customers and expats Globally
- Selling in both French and English language as per the customer requirements
- Achieve monthly and annual sales targets
Your ProfileAbout you - Fluency in French and English essential.
- Confidence to act as a champion for a service or process in order to improve it or introduce changes that will be of benefit to the customer. Able to assist with project work and provide data and knowledge where necessary.
- Passionate about working as part of a team responsible for delivering on their promise.
- Accurate and reliable, as well as dependable and accountable.
- Confident, with a pleasant and professional communication style.
- Keen to learn and grow in the role, receptive to feedback when needed.
- A positive and enthusiastic attitude.
- Strong attention to detail.
About AXA Would you like to wake up every day driven and inspired by our noble mission and to work together as one global team to empower people to live a better life? Here at AXA we strive to lead the transformation of our industry. We are looking for talented individuals who come from varied backgrounds, think differently and want to be part of this exciting transformation by challenging the status quo so we can push AXA - a leading global brand and one of the most innovative companies in our industry - onto even greater things.
In a fast-evolving world and with a presence in 64 countries, our 166,000 employees and exclusive distributors anticipate change to offer services and solutions tailored to the current and future needs of our 103 million customers.
About the Entity Proud to be part of the AXA Group, the number one global insurance brand and a worldwide leader in financial services, AXA's global healthcare business has been serving the cross-border healthcare needs of globally mobile citizens for more than 40 years. Through our international private medical insurance plans, we support customers living in more than 190 countries, connecting them to medical treatment wherever they are, whenever they need it. AXA Global Healthcare is going through an exciting period in its development and the new European hub based in Dublin will play a key part of it.
What We OfferWhat We Offer Our consultants are the cornerstone of our operation; we're appreciative of the people who work for us, and our rewards package is reviewed regularly to reflect that. You can expect to receive:
- Competitive annual salary
- Annual company & performance-based bonus
- Contributory pension scheme (up to 10% employer contributions)
- Life Assurance (up to 4 x annual salary)
- 23 days annual leave plus Bank Holidays
- Health Insurance subsidy
- AXA employee discounts