Royaume-Uni, LondonRoyaume-Uni, London

Icarus Media Digital

Date de publication 08.05.2024

Application Support Engineer - French Speaking

The Company.

Join the Icarus Media Digital (IMD) team and be part of an innovative journey that's been redefining the digital landscape since 2016!

At IMD, we're not just about ideas; we're about turning those ideas into profitable, tangible technology businesses. We're more than just a technology company; we're a hub of innovation, thriving in diverse niches from eCommerce to SaaS.

And now, we're scaling up our global presence - this is where you come in.

Are you eager to be at the forefront of digital innovation? Do you thrive in an environment that combines the dynamic spirit of a start-up with the stability and resources of a well-established digital powerhouse?

If you're an ambitious person ready to make your mark, IMD offers an unparalleled opportunity. Become part of a team that's shaping the future.

The Position.

At IMD, we have several online ventures spanning multiple industries, countries, and languages. As an Application Support Engineer here, your role will span across different projects, broken down into a few responsibilities:

  • Collaborate effectively - work with the support teams and the engineering team to create a healthy channel of communication and collaboration
  • Take ownership - with the scale of the businesses in relation to our team size, every employee has the opportunity to work autonomously and have a direct and meaningful impact on the business
  • Innovate - we have a good existing support set-up but are always looking for improvement. As part of your role, you will strive to continuously improve the set-up from both a logistics and technical perspective.


We're looking for a few key traits/skills:
  • Development - Some coding experience would be great; ideally with PHP, but any language is a bonus.
  • Stakeholder Management - You'll be the link between the engineering and support teams, so managing stakeholders and the relationships between them is key.
  • Positive and Proactive Mindset - This role will ideally grow into a product-focused role, so the drive to improve and take on responsibility is important.
  • Organisation - We have a variety of projects and tasks to be completed within those projects, so you'll need the ability to organise and prioritise effectively.
  • Autonomous Thinking - We're a small company made up of entrepreneurial minds - if you have an idea to improve one of the businesses, try it!
  • French Fluency - The majority of the team is French Speaking.

  • Laravel - experience with PHP using the Laravel framework.
  • 2nd-line Support - experience with 2nd-line support in some capacity.

The Package.
    • £35-45K per annum
    • Performance-related, quarterly paid bonus - 10% per year
    • Standard UK pension
    • 25 days holiday + Bank Holidays

The Real Perks.
    • At least one legendary company trip per year (Worldwide unique experiences)
    • £15 Deliveroo credit every day for lunch in the office
    • Apple tech package + £500 home office budget

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