Portugal, AmadoraPortugal, Amadora


Date de publication 04.02.2024

1 a postulé

Cash Allocator & Account Manager - French Speaker (m/f/d)

As Partner of Choice, Global Business Services(GBS) provides innovative digital solutions and customer-oriented businessservices for companies and organizations in areas such as Finance, HumanResources, Information Technology, Supply Chain, Customer Care and many more.

In Portugal we are already more than 1000 connectedpeople, from over 50 different nationalities, providing added-value services tomore than 80 countries.

Want to know more about GBS? Check outhere!

Our Opportunity-to-Cash business line provides avariety of transactional and digital services - from lead generation to thecollection of incoming payments. We also provide services related to Quotation,Offer and Contract Management, Order Management & Logistics, CashCollection, and much more!

Are you ready to be partof the change and help us make real what matters?

Your mission will be...
  • Clarify incoming payment;
  • Monitor and resolve discrepant openitems before month end;
  • Supports the preparation,verification process and maintenance in a cash allocation process;
  • Ensure proper Accounting andControls are performed for processing activity by following all establishedpolicies and procedures;
  • Internal communication andcooperation with Contact Business Unit's, Cash & Bank team;
  • Establishing and maintaining contactwith customers concerning payment trends, resolution of disputed invoices andothers;
  • Manage customer/account queries toensure sales ledger balances are clean on customer account (reminder andcomplaint);
  • Successful management of due andoverdue balances on customer account, maximizing On Time Payment for allCustomers;
  • Timely reporting/escalation ofdisputes and collection issues to the division Sales;
  • Respond to incoming collectionconcerns from the customer and internal stakeholders;
  • Refunding credit balances;
  • Participate in KPIs trends, rootcause analysis of mistakes/errors and problem solving;
  • Ensure Global and E2E compliance foractivities performed in team;
  • Focus on Customer Service, ensuringgood communication levels to identify and resolve problems on customer'saccounts.

We are looking for someone with...
  • Degree/Experience in Accounting, Finance, Economics or similar and/orRelevant work experience in Opportunity to Cash;
  • Fluency in French (speaking and writing);
  • Basic German (speaking and writing) is a must;
  • Ability to work under pressure, in a changing environment;
  • Strong computer skills and Microsoft Office applications (Word, PowerPoint,Excel,...) and SAP is a plus;
  • A continuous learning attitudes;
  • Able to propose and implement improvements in procedures;
  • Strong problem solving and analytical skills;
  • Strong customer focused attitude with a commitment to quality and customerservice;
  • Good communication skills and ability to work as a team member.

What you can expect from us...

A hybrid andflexible working model to promote a better work-life balance, along with abudget for home office support and the opportunity to do 16 hours a year ofvolunteer work. A health insurance, access to our on-site medical center, plusthe chance to join sports groups.

In addition, you'll have access to online learningplatforms and discounts with our partners. A shuttle bus to commute to thefacilities and the possibility of financial support toyour studies.

What makesus proud as an employer:
  • Top Companies to work in Portugal2023 (by LinkedIn)
  • World's Best Employer 2023 - 1stplace in the Engineering and Production category (by Forbes)
  • Most attractive company to work in2023 - 6th place (ranking of Universum)
  • Company with the best reputation inthe Technological/Industrial sector in Portugal 2023 (according to the MercoEmpresas study)

Pleaseattach your CV in English.


Siemens is committed to creating a diverse environmentand is glad to be an equal opportunity employer. We strongly encourageapplications from a diverse talent pool!

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