Hongrie, BudapestHongrie, Budapest


Date de publication 10.07.2023

Collection Specialist (French Speaking)

FedEx Trade Networks provides freight forwarding, as well as import and export services that allow companies to reach markets throughout the world. They help customers of all sizes solve the intricacies of shipping goods globally by providing comprehensive international ocean and air freight forwarding, surface transportation and distribution, customs brokerage, trade and customs advisory services, and advanced e-commerce and trade facilitation solutions. We're glad you stopped by and hope your job search experience with FedEx Trade Networks, Inc. will be rewarding. We look forward to hearing from you!


Job Description:

• Initiating collection actions via phone and e-mails

• Identifying possible risks affecting incoming payments

• Reviewing customer accounts to identify discrepancies, adjustments or missed payments and initiating issue resolution

• Tracking actions and updating customer records to document contact date, issues and resolution, scheduling follow up

• Monitoring credit release screens to ensure shipments are executed in a timely manner and accounts stay within assigned terms and credit lines

• Responding to payment related customer claims

• Providing statements, invoice copies and supporting documentation to customers

• Participating in projects

• Collaborating with Sales, Operations, Treasury, Accounts Payable and Cash Application Teams

• Any other activities that contribute to the reduction of outstanding customer balances, to the elimination of aged debt, to the improvement of customer satisfaction and to process improvements.

• All other tasks assigned by the immediate superior

Scheduled Weekly Hours:

Work Shift:

Posting Close Date:

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