Coordinator Replacement - French Speaker (m/f/d)

Company Description

Job Description

Join our corporate assistance services team, supporting international clients. We operate in a fast-paced, service-driven environment where collaboration, responsiveness, and customer satisfaction are at the heart of everything we do.

We are now looking for a Coordinator Replacement who is dynamic, solution-oriented, and committed to delivering excellent customer service. In this role, you will support our corporate assistance clients by handling requests efficiently and professionally, acting as a key point of contact in critical situations. Ready to make a real impact? Then apply now!

YOUR ROLE AT SIXT

• You handle client requests via phone and email in a timely and professional manner
• You assess customer needs and provide appropriate solutions, including alternative options when required
• You ensure a consistently high standard of service with a strong focus on customer satisfaction
• You listen actively to accurately identify and understand client needs
• You provide prompt, commercially minded responses to customer inquiries
• You read, understand, and process invoices, supporting basic accounting tasks

YOUR SKILLS MATTER

• Communication You demonstrate excellent verbal and written communication skills, enabling clear, professional, and effective interactions with clients and internal stakeholders
• Customer Focus You bring a strong customer service mindset with a proactive, solution-driven approach to problem-solving, always prioritizing client satisfaction
• Analytical Skills You combine good analytical abilities with common sense and responsiveness, allowing you to assess situations quickly and make sound decisions
• Organization You are organized, thorough, and detail-oriented, with the ability to multitask effectively while maintaining accuracy in a fast-paced environment
• Language You are fully proficient in English; proficiency in French is a strong advantage, particularly to support the French market and improve productivity
• Tools & Adaptability You are comfortable using office software and internal management systems, and you adapt quickly in urgent or complex situations

WHAT WE OFFER

• Generous Time Off Enjoy 28 days of vacation, an additional day off for your birthday, and 1 volunteer day per year
• Work-Life Balance & Flexibility Benefit from a hybrid working model, flexible working hours, and no dress code
• Great Employee Benefits Access discounts on SIXT rent, share, ride, and SIXT+, along with partner discounts
• Training & Development Participate in training programs designed for your personal growth and development
• Health & Well-being Private health insurance to support your well-being
• Additional Perks Enjoy the Coverflex advantage system to enhance your employee experience

Qualifications

Additional Information

About us:

We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!