Credit & Collection Specialist with French

About Us

Solenis is a leading global producer of specialty chemicals focused on delivering sustainable solutions for water-intensive industries, including consumer, industrial, institutional, food and beverage, and pool and spa water markets. Owned by Platinum Equity, the company's product portfolio includes a broad array of water treatment chemistries, process aids, functional additives, and cleaners and disinfectants, as well as state-of-the-art monitoring and control systems. These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets, minimize environmental impact, and create cleaner and safer environments.

Headquartered in Wilmington, Delaware, the company has 69 manufacturing facilities strategically located around the globe and employs a team of over 16,100 professionals in 130 countries across six continents. Solenis is a 2024 US Best Managed Company, recognized three years in a row. For more information about Solenis, please visit www.solenis.com.

Role Overview:

Diversey, a Solenis Company, is looking for a Credit & Collection Specialist who speaks French and English to join their team in Romania. This is a great opportunity to become an integral part of the Credit & Collections team with room for growth and development within the company.

Responsibilities:

• Monitor orders and decide whether to release or hold them.
• Monitor accounts for overdue debts.
• Investigate historical data for each debt or unpaid bill.
• Contact debtors to arrange debt payoffs.
• Maintain accurate records and report on collection activity.
• Proactively encourage timely payments from customers.
• Process payments and resolve billing issues.
• Address customer credit issues.
• Create reports on collection activity and accounts receivable status.
• Achieve monthly and yearly Key Business Indicators (KBIs).
• Coach junior collection specialists.
• Perform other tasks as required by the company.

Requirements:

• 2 years of collections experience (nice-to-have)
• 1-2 years of SAP experience
• Proficiency in French and English (B2+ level)
• Basic to intermediate skills in Excel (e.g., VLOOKUPS, pivot tables)
• Strong interpersonal skills with the ability to maintain good customer relationships
• Excellent communication skills
• Multi-tasking ability with a results-oriented mindset
• Attention to detail
• Ability to manage high volumes of work efficiently
• Fast learner, eager to grow

Note: The working schedule is Monday-Friday from 14:30 to 23:30.

Why Our Team Enjoys Working Here:

• Small, enthusiastic team environment.
• Welcoming and inclusive office culture.
• Flexible working model.

Benefits:

• Meal Vouchers (30 ron per each working day)
• Life Insurance
• Private Medical Care
• Holiday Allowance
• Christmas and Easter Bonus
• Marriage Bonus
• Extra vacation days (Birthdays and 1 additional day added every year of employment)
• Annual Bonus (Target based)

Why Join Us?

At Diversey, you will be part of a dynamic, international team, working on innovative solutions that shape the professional cleaning and hygiene industry. We offer exciting career growth opportunities in a global organization that values innovation, sustainability, and collaboration.

We understand that candidates will not meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you.

At Solenis our greatest asset are our people. That is why we offer competitive compensation, comprehensive benefits and numerous opportunities for professional growth and development. So, if you are interested in working for a world-class company and enjoy solving complex challenges, whether in the lab or the field, consider joining our team.

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