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Customer Order & Fulfillment Trainee - English and French speaking

ABB
ABB
Date de publication 19/09/2022
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Hongrie, Budapest
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As a Customer Order and Fulfillment Trainee, you will work as a contact point for customers and business partners of the Electrification Business Area in the Southern & Eastern Europe region. You will aid the team by responding and proactively handling customer inquiries.

This position reports to

Ügyfélszolgálati csoportvezető

Your responsibilities

  • Making sure that orders are setup in the system in a compliant way
  • Keeping in touch with clients of the respective region
  • Monitoring the status of orders
  • Coordinating with internal resources to resolve order-related issues
  • Ensuring that inquiries are resolved according to the KPIs and providing assistance in any necessary escalation
  • Establishing trust and a positive customer experience by providing regular updates and clarification
  • Ensuring reliable and accurate documentation of customer enquiries in the customer relationship management tool
  • Your background

  • Ongoing university studies
  • Able to work 20 hours/week
  • Excellent communication skills in French and English
  • You are accurate and have attention to details and deadlines
  • You know how to handle multiple priorities and solve problems efficiently
  • Experience with Microsoft Office applications, especially Excel
  • Experience with any ERPs (SAP, SFDC systems) is a plus
  • Footer Citoyen de l'extérieur de l'UE / EEE / la Suisse ?

    Vous êtes invités à postuler ! – Assurez-vous simplement de pouvoir vivre et travailler au sein de l'Union européenne avant d'envoyer votre candidature

    Informations sur le poste



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