Philippines, PasigPhilippines, Pasig

Stealth Monitoring

Date de publication 21.08.2023

1 a postulé

Escalation Specialist - French Bilingual

Stealth Monitoring is looking for talented individuals like you! Be the next Escalation Specialist (French Bilingual).

Here is Stealth Monitoring, we help our clients by placing cameras in known problem locations on our client's properties. Through innovative technologies, and world class standard review process, we view live video streams from these cameras to proactively detect suspicious and/or criminal activity. Any suspicious activities captured are called out to our internal Escalation Management Group (EMG) to further investigate and/or respond to the potential threat to both human and property.

Duties & Responsibilities:
  • Handles mid-level escalations
  • Typically resolves problems using existing solutions
  • Provides informal guidance to junior staff
  • Solves problems based on practice and precedent
  • Able to multi-task and work issues at the same time.

  • Bachelor's Degree in any field (Business Management preferred)
  • Strong communication skills (verbal and written communications); and able to write incident reports.
  • Previous experience in a customer service setting, preferably in BPO and North America clients.
  • Ability to manage multiple escalations with varying level of criticalities.
  • High capacity to prioritize escalations per assigned classifications.
  • Amenable to work in shifts.
  • Must have experience with Microsoft Office (Outlook, Word, Excel, Powerpoint required)

Why join Stealth Monitoring?

At Stealth Monitoring, we invite you to make a difference. Take over a position that creates community impact.

Get to work with skillful team members and experience limitless growth.

Choose to be exceptional and be part of the never-ending cycle of innovation, transformation and evolution of surveillance technology.

Plus d'emplois en Philippines


Le site utilise des cookies pour fonctionner de façon efficace. En poursuivant votre navigation sur ce site, vous acceptez leur utilisation.