Date de publication 12.07.2023

3 a postulé

HR Administrator, Europe | French or German speaker

Purpose of the role

Due to positive changes in People Service Team, we are looking for an experienced HR Administrator who will be joining the team at an exciting time and be an active contributor in building out our HR Administrative capabilities.

You will assist the People Services, HR Business Partners and HRIS Teams in ensuring seamless, integrated, efficient high-volume HR activities services are provided to all employees and managers, enabling regional, global consistency and economy of scale. You will be supporting multiple regions across Europe and involved in many HR initiatives for retail and corporate employees population.

This is full time position based in London, covering European employees population.

Key responsibilities:
  • Be first point of contact on HR administrative queries for managers and employees and escalate accordingly
  • Allocate HR queries to People Services Team in line with Tier HR Operations model
  • Deliver ongoing support to internal clients in line with SLAs by proactive communication and assistance, provide timely and accurate information, establish effective partnership with line managers, follow up to execute results
  • Manage all employee lifecycle administrative tasks which includes accurately processing job requisitions, new hires, transfers, promotions, employee relations, leavers, mobility, organization chart etc.
  • Support performance cycle activities
  • Administer in a timely manner data bases and maintain employment records. Ensure data accuracy in HRIS system - Workday
  • Regularly review and maintain internal HR space content to ensure its relevance for employee population
  • Ensure HR processes and templates are documented and updated in SOPs
  • Deliver accurate and on time statutory and internal reporting, provide input and validate data for the audit
  • Continuously collaborate with the HR Operations team based in the UK, focusing on continuous improvement and the delivery of seamless HR services to the organisation
  • Liaise with Payroll team on proper information flow on all changes
  • Constantly develop an up to date knowledge of HR, benefits, labour law for local markets.
  • Maintain strong relationships with HR team while participating in HR and other organizational projects
  • Being point of contact for HR invoices timely processing
  • Provide trainings and events support (translations, materials, logistics)
  • Support Americas region in peak periods on employee lifecycle

Who we are looking for:

Work experience:
  • Minimum 6 months - 1 year of proven HR experience in a role with similar scope
  • Proven experience in managing high volume requests on administrative tasks
  • Ticketing system knowledge and use (Zendesk, Service Now is a plus)
  • HR queries allocation and management is essential
  • Demonstrated experience in the area of HR reporting and analytics
  • Knowledge of local legislations of various European countries (preferred but not essential)
  • Business and numbers acumen and commercial understanding
  • HRIS system experience (Workday preferably)

Skills & Competencies:
  • Professional proficiency in English and additional language - French or German is a must
  • Hands-on, practical problem solving and process improvement skills and ability to complete tasks within set time-frames
  • Excellent attention to detail and strong analytical skills
  • Excellent employees service and commination skills
  • Flexible team player with a passion an drive for HR
  • Thrives on change, adaptable, enjoys working at pace within a busy environment
  • Strong knowledge of MS Office, especially MS Excel

Aesop is committed to attracting, developing and retaining the very best people by offering a creative and inclusive workplace where talent is truly recognised and rewarded. We are committed to promoting inclusion for all with the belief that diversity, inclusion and belonging plays an important role in the success of our organisation. We actively encourage everyone to consider becoming a part of our journey.


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