Pologne, WarsawPologne, Warsaw

Novo Nordisk

Date de publication 06.02.2024

HR SpecialistCoordinator with French

Are you passionate about HR and take pride in servicing employees and managers across EMEA? Do you thrive in an international working environment where your foreign language skills are essential for operational excellence and close collaboration with key stakeholders? Would you like to shape the future of HR operations in Novo Nordisk and support our colleagues to serve patients with chronic diseases even more? If yes, you may consider becoming part of the new team of HR Specialists in our team.

The position

The HR Specialist or HR Coordinator with French and English will play an important role in successfully developing the HR Regional Service Centre and report into the AskHR Lead.

Your main responsibilities for HR Coordinator will be to:
  • Provide critical support to the askHR team.
  • Handle HR administrative tasks to support employees and stakeholders.
  • Respond to internal and external HR related inquiries or requests and aid via phone, chat and ticket system.
  • Work in compliance with the internal controls and governance, document all inquiries and achieve within the agreed deadlines.
  • Provide user system support on systems like SAP HR, EC, CompIT.

Your main responsibilities for HR Specialist will be to:

  • Provide professional operational support via phone, chat and ticket system on a wide range of HR administrative processes, HR systems and services to employees and managers across EMEA.
  • Transfer of HR processes and tasks from EMEA countries to the AskHR Unit in Warsaw and ensure a strong customer focus and continuous improvement of services.
  • Engage in building a HR knowledge base for the team of HR Specialists to use covering various EMEA HR processes and local legislation.
  • Close collaboration with the HR colleagues who are based in different EMEA countries and colleagues in the Global Business Service People Operation in India when solving inquiries within the service level agreements.
  • Act as a "super user" or "subject matter expert" within specific fields of expertise and/or to a specific country.


To succeed in this role, we expect you to:
  • Hold a bachelor's degree (Business, HR or similar would be an asset).
  • None or minimum 1 year of experience and process knowledge within the HR area or being interested in HR activities.
  • Fluent written and spoken English and French as a must.
  • Good knowledge of ServiceNow (SNOW) system would be considered as a plus.
  • Demonstrated skills in PC applications and experience with SAP HR preferred.

On a personal level we expect you to have an excellent communication skill and be a good team player with a can-do attitude. We are looking for problem solver with strong customer focus and experience in HR.

About the Department

We are on an exciting journey towards expanding our HR Regional Service Centre in Warsaw. The ambition for the Regional Service Centre is to provide professional HR operational service and guidance to the approx. 4.000 employees working in Novo Nordisk in the different countries in EMEA region. The AskHR unit is the first point of contact for all people inquiries and the team also contributes to the development of new global processes and systems including new digital solutions.

The Regional Service Centre is co-located with the Business Area office for EMEA East and the Polish affiliate. With annual budgeted sales level of over 700 million DKK and with 130 employees in the Polish affiliate the company ambition is to continuously improve quality of patients' life and bring innovation into the markets.

Working at Novo Nordisk

We are a proud life-science company, and life is our reason to exist. We're inspired by life in all its forms and shapes, ups and downs, opportunities and challenges. For employees at Novo Nordisk, life means many things - from the building blocks of life that form the basis of ground-breaking scientific research, to our rich personal lives that motivate and energise us to perform our best at work. Ultimately, life is why we're all here - to ensure that people can lead a life independent of chronic disease.


We thank all applicants for their interest, however only those candidates selected for interviews will be contacted.


Please apply, by 21st February 2024.

We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.

At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we're life changing.

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