Human Resources Operations Payroll Specialist - Assistant Manager - French - Hybrid Bucharest

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Inviting applications for the role of Human Resources Operations Payroll Specialist - Assistant Manager - French - Hybrid Bucharest

In this role you will provide consistent and professional support to associates, across EMEA region, enquiries, and requests thru case management tools.

Responsibilities
• Support of HR in the HR administrative function and payroll. Is the primary point of contact between HR and employees

• Provides support to colleagues within the HR division
• Manage all necessary documentation to the employee lifecycle and perform related tasks in systems and employee files
• Maintains complete, accurate and timely employee records based on real time requests
• Oversee and verify employee database and personnel files
• Assist employees in using the internal application for proper attendance recording, including vacation requests and unpaid leaves.
• Provide information and guidance to company employees on labor legislation and salary calculations
• Handle HR requests via email, HR cases and phone/chat in a professional and timely manner ensuring outstanding quality of customer support.
• Schedule and run the assigned client payrolls by following standard operating procedures
• Ensure quality controls in the payroll process and update documentation - included reconciliation of results and audit checks
• Highlight and escalate relevant matters that may impact the running of client payrolls
• Create and/or update process documentation (SOP, process maps, templates)
• Constantly strive for process improvements by identifying process gaps and participating in improvements initiatives within own area of responsibility and by sharing across team

Qualifications we seek in you!
Minimum Qualifications / Skills

• Proficient French and English (C1), both in writing and speaking

• Knowledge of French labor law and payroll

• Very good knowledge of HR tools and processes

• Excellent customer service skills

• Analytical and problem-solving skills.

• Bachelor / Master's degree.

• Knowledge of social law

• Prioritization capability

• Privacy management

• VKnowledge of MS office applications: Word, Excel, Outlook.

• Professional background involving problem solving and dealing with internal customers.

• Ability to work with confidential/sensitive data

Preferred Qualifications/ Skills

1. You have the relevant experience in working in the HR / Administration Team

2. Workday and Service Now knowledge will be an asset

3. Previous experience working in Shared Services

What can we offer ?

• Attractive salary.

• Stable job offers - employment contract.

• Work in a multicultural and diverse environment with employees from over 30 countries.

• Genpact professional training and great career development opportunities.

• Friendly work environment (Best Office Award 2015).

• Free access to our award-winning learning platform.

• Benefits such as meal tickets, medical insurance, etc.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com . Follow us on Twitter, Facebook, LinkedIn, and YouTube.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.