Roumanie, BucharestRoumanie, Bucharest


Date de publication 29.08.2023

Installation Engineer (SAAS) - Assistant Manager - French - Remote Romania

With a startup spirit and 115,000+ curious and courageous minds, we have the expertise to go deep with the world's biggest brands-and we have fun doing it. We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We're harnessing the power of technology and humanity to create meaningful transformation that moves us forward in our pursuit of a world that works better for people. Now, we're calling upon the thinkers and doers, those with a natural curiosity and a hunger to keep learning, keep growing., People who thrive on fearlessly experimenting, seizing opportunities, and pushing boundaries to turn our vision into reality. And as you help us create a better world, we will help you build your own intellectual firepower. Welcome to the relentless pursuit of better.

We are inviting applications for the role of Installation Engineer (SAAS) - Assistant Manager - French - Remote Romania.


  • L2/L3 Networking Experience (Routing/VPN connectivity/Tunneling/Firewall)
  • Intermediate excel level expertise
  • Can write and speak in French & English.
  • Experience in SAAS (to setup virtual machines/applications/software)
  • Checking the Pre-requests for site Readiness before FSE reaching site.
  • Guiding FSE on EHL pre-installation, EHL Hardware installation.
  • Installing & configuring Edison health link server based on Package.
  • Installing & Configuring the 2P/3p (DLIR, Accipio,SSF2,AW) Application.
  • Making sure that the EHL is connected to GE back office via insite-RSVP.
  • Updating & Maintaining the day to day installation activities & development in installation tracker.
  • Remotely supporting the FSE based in EMEA/AnZ/APAC for Installing the server.
  • Analyzing the SR for CT FF for cost review.
  • HPE registrations making sure EHL device is registered for Warranty

Good to have but not mandatory

  • Experience/knowledge on Kubernetes (Optional-good to have)
  • Linux Experience (Optional-good to have)
  • Fundamentals of Cloud computing (Basic cloud operations)

Minimum qualifications

  • B.Tech/B.E in Computer Science/Information Technology/Electronics and Telecommunication or Mechanical.
  • Excellent communicate in French, in both written and oral forms
  • Excellent communicate in English, in both written and oral forms
  • Experience working with diverse stakeholders in a multi-vendor environment (Beneficial).
  • Basic knowledge of excel and word (Preferred intermediate).
  • Good understanding of networks and generic terminologies.

Key competencies

  • Relevant experience in a Technical Support process (Enterprise or consumer)
  • Experience with troubleshooting and diagnosing problems in a remote infrastructure support environment
  • Knowledge on Networking concepts
  • Excellent communications skills in French & English and ability to work with calmness under stress
  • Ability to coordinate with different stakeholders efficiently

Preferred qualifications

  • Extensive knowledge of Networking Solutions - Datacenter and Edge
  • Ability to effectively communicate technical issues, prioritize them and enjoy working with customers
  • Strong customer orientation, excellent phone etiquette and work ethics

What can we offer?

  • Attractive salary;
  • Stable job offers - employment contract;
  • Work in a multicultural and diverse environment with employees from over 30 countries
  • Genpact supports professional trainings and great career development opportunities
  • Free access to our award-winning learning platform
  • Benefits such as Meal Tickets, Medical Services, Insurance, additional vacation days or partner discounts

If interested in finding out more about a role in Accounts Payable, check out the following interview with our colleagues:

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit Follow us on Twitter, Facebook, LinkedIn, and YouTube.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

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