Inde, GurgaonInde, Gurgaon

Orange Business

Date de publication 05.07.2023

IP Advanced Engineer - French

Company mission statement

Orange Business manages and integrates the complexity of international communications, freeing our customers to focus on the strategic initiatives that drive their business. Our extensive experience and knowledge in global communication solutions, together with our understanding of multinational business and local support in 166 countries and territories, ensure that our customers receive a consistent, global solution wherever they do business.

About the role

• To implement assigned high impact and complex changes on the backbone network infrastructure while demonstrating highest adherence to network change management procedures >>> Changes would also be that on Orange France network which would reuire understanding of French Language.

• To provide next level technical suppot for Global customer service centers and Backbone supervision centers by resolving low to medium complex backbone network problems referred to the team in an effective and timely manner keeping in view functional KPIs
• To identify Backbone network congestion issues and co-ordinate with Network planning and rollout teams to ensure timely capacity upgrades
• To contribute to Network performance and customer satisfaction business objectives by providing high quality second level technical support on all backbone network platforms and services in Orange Business Services

• To help generate "Technical Incident Reports" for major network incidents and problems

About you

• Excellent knowledge of communication standards and OSI/commercial protocols as follows:
Network Technologies - MPLS, IP, SDN, Frame-relay,ATM, IS-IS, RIP, OSPF, BGP4, M-BGP, Segment Routing, Ti-LFA
• Professioanl level of knowledge and hands on troubleshooting experience on one or more than one of the following technologies:
CISCO Routers and switches ,Juniper Routers and Switches
• Excellent Analytical and trouble-shooting skills
• Good understanding of Telecom Service providers Networks and Services

Additional information

education, qualifications, and certifications
University degree or equivalent experience (Computer or Telecommunications or Networking

3-6 years technical support experience in any telecom platform / environment

French Language Skills : One of the projects requires good French Language communication skills and having that would be a preference and an added advantage.

Equal Employment Opportunity

Orange Business is an Equal Opportunity Employer. We are committed to a diverse workforce and do not discriminate on the basis of age, gender, race, ethnic origin, sexual orientation, gender identity or gender expression, religion/belief, national origin, marital status, disability or veteran status.


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