Pologne, KatowicePologne, Katowice


Date de publication 11.09.2023

Lead Customer Experience Specialist with French

Deliver business value through Right and Fast partnership

Serve as the primary customer contact for your assigned portfolio of accounts and ensure all customer needs and expectations are met. You will respond to inbound customer calls and email regarding order inquiry as to ship dates, problems, order changes, repairs and RMA's. You will assist other customer service associates with administrative duties. You will communicate with other departments such as Technical Support, Logistics, Manufacturing, Regional Sales Managers, Product Managers, etc., to resolve customer issues. You will support ordering processing including order entry, expediting orders, change orders, returns, monitoring order status and resolving discrepancies.
Key Responsibilities
  • Processing Returns
  • Working with the blocked orders
  • Allocation of the orders
  • Working with the turnover in the warehouse
  • Customer Invoicing
  • Deliver Forecast Reports
  • Administrative Support
  • Order Processing
  • High School Diploma, or equivalent.
  • French and English - fluent
  • Min. 5 years of experience in Supply Chain/Logistic in any production company
  • Technical knowledge specific to (stated field)
  • Certification like Lean Management or Kanban
  • Good communication skills
  • Good administration skills
  • An ability to take initiative and work with limited direction
Additional Information
  • Category: Customer Experience
  • Location: Zelazna 4, Katowice, SLASKIE POL
  • Nonexempt

Plus d'emplois en Pologne

Trouvez votre appartement en Pologne


Le site Workwide.fr utilise des cookies pour fonctionner de façon efficace. En poursuivant votre navigation sur ce site, vous acceptez leur utilisation.