Irlande, CorkIrlande, Cork


Date de publication 15.09.2023

11 a postulé

Order Management Administrative (French speaker)

Order Management Administrative - French language required

This is an entry-level role within the EMEA Sales Operations organization focusing on order management.

Main duties and responsibilities:
  • Perform order evaluation, entry and management (Order Management & Service Contract) in CRM and ERP.
  • Responsible for acknowledging customers with order receipts and scheduled ship dates.
  • Interface with Tier 2 support team for resolution with other departments or groups in the organization to meet customer needs
  • Clear understanding of customer contracts and quotes related to terms, special instructions, revenue recognition for processing of orders
  • Follow company policies and Standard Operating Procedures
  • Perform payment in advance process
  • Compile documentation for internal and external auditors
  • Once contract award and review is done by Tier2 - Tier 1 responsible to set up price list in Oracle
  • Customer master update - Payment terms, Freights terms, price list etc.
  • Find way to utilize red flag for accounts with penalties
  • Pre-Billing acceptance - Closure

Preferred skills and qualifications:
  • Strong verbal and written communication skills in English and in French language.
  • Knowledge of Excel, Salesforce, and an ERP software (Oracle).
  • This position requires a minimum of 2 years related experience.
  • Thorough and accurate, as well as quick and responsive person, who is able to keep deadlines while manages several accounts

We offer you

  • Purpose: Opportunity to create a more resourceful world by working on the 21st century's biggest challenges: managing water, energy, and gas.
  • Career: The opportunity to develop in the consolidated finance center of a multinational company with global scope.
  • Compensation package: Competitive salary, hybrid work arrangement, study support, car parking, healthcare insurance, pension, wellness day.

For decades, Itron has been delivering critical energy and water infrastructure services to customers around the globe--and we're just getting started. Join us and help design the future of resource management!

Itron is a global technology company. We build solutions that help utilities measure, manage and analyze energy and water. Our broad product portfolio includes electricity, gas, water, and thermal energy measurement and control technology; communications systems; software; and professional services. With thousands of employees supporting nearly 8,000 utilities in more than 100 countries, Itron empowers utilities to responsibly and efficiently manage energy and water resources. Join us in creating a more resourceful world; start here:

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