job
Hongrie, BudapestHongrie, Budapest

Celanese International Corporation

Date de publication 12.03.2024

Order Management Representative (French Speaker)

Overview:

Celanese Corporation is a global chemical leader in the production of differentiated chemistry solutions and specialty materials used in most major industries and consumer applications. Our businesses use the full breadth of Celanese's global chemistry, technology and commercial expertise to create value for our customers, employees, shareholders and the corporation. As we partner with our customers to solve their most critical business needs, we strive to make a positive impact on our communities and the world through The Celanese Foundation. Based in Dallas, Celanese employs approximately 13,300 employees worldwide and had 2022 net sales of $9.7 billion. For more information about Celanese Corporation and its product offerings, visit www.celanese.com.

Responsibilities:

  • Ensure perfect order fulfillment of orders and resolve issues as required.
  • Work closely with sales management for billing adjustments.
  • Key transactional contact for customers.
  • Maintain key internal relationships; including marketing, sales, supply chain planning, quality, application development, product management, credit, financial shared services, and procurement.
  • Update customer master information in SAP.
  • Perform the diversified customer pricing applications in SAP.
  • Process billing related adjustments (e.g. returns, credit/debits).
  • Document and follow up of internal and external complaints.
  • Where necessary , support sales representatives and business line managers with sales data analysis, report requests and customer follow-up.


Qualifications:

  • College/university degree.
  • Fluent English and French.
  • SAP knowledge is an advantage.
  • Troubleshooting/problem solving skills.
  • Ability to build relationships.
  • Customer Service experience is an advantage.
  • Good communicatonal skills.
  • Precise, detail-focused.
  • Ability to multitasking.
  • Able to cope with stress.
  • Positive attitude, friendly, empathy.
  • Accountibility and ownership.
  • Follows the rules, but also thinks out of the box and is open for other solutions.

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