Portugal, LisbonPortugal, Lisbon

BNP Paribas

Date de publication 11.01.2024

Partner Support Specialist - French Speaker

About the job
  • The S2P Supporting Solutions Officer position is in charge of the 1st level of support on the platforms and processes related to the Sourcing to Pay Solutions bearing the Group Strategic Sourcing processes

Your Main Activities Are
  • Provide first-line support on SAP, Ivalua, Readsoft, Concur, BI and internal tools to businesses and entities using the tools in the Group
  • Perform high-level functional analysis of incidents and propose solutions in collaboration with the business analysts of second level of support
  • Execute daily controls on sourcing and cost accounting tools to ensure systems are available and running smoothly
  • Participate in PC (Permanent Controls) and ensure the needed documentation
  • Ensure significant incident communication to management and internal Stakeholders
  • Ensure RTS/Ticketing compliance among stakeholders
  • Ensure communication process to users of the solutions
  • Administer some of master data of the platforms that support the S2P process (such as WBS/Organizational data)
  • Apply Quality & integrity criteria to his/her perimeter/scope of responsibility (such as monitoring data sources; performing analysis of rejected data, among others)
  • Handle access rights tickets and security-related tasks (recertification), considering the defined SLA's and procedures, acts upon request from business, controls and makes appropriate updates

Profile and Skills to Success
  • Bachelor's Degree in Economics, Finance and Accounting or in Information Technology and Computer Science
  • Up to 2 years of professional Experience in Accounting and Finance, Information Technology or Data Analytics
  • Fluent in English
  • French knowledge - B1
  • Communication skills (oral and written)
  • Attention to detail/rigor
  • Ability to collaborate/Teamwork
  • Ability to understand, explain and support change
  • Knowledge in Finance/Tax
  • Proficient in Business Intelligence SAP Business Objects
  • Proficient in Financial Software ERP
  • Expert in MS Office Pack (Microsoft Excel)


Why joining BNP Paribas?

• Leading banking institution

BNP Paribas is a leader in the Eurozone, and a prominent international banking institution with strong roots in Europe's banking history. It has a presence in 65 countries, with around 190 000 Employees including more than 145 000 in Europe.

• Our presence in Portugal

Since 1985, BNP Paribas was one of the first foreign banks to operate in the country. Today, the Group has around 7.100 employees across several entities operating directly in the territory, offering a wide range of integrated financial solutions to support its clients and their businesses.

• International reach

Thanks to its international presence and regular and close collaboration among its different entities, BNP Paribas has the resources to support all clients with financing, investment, savings and protection solutions that help make their projects a success. BNP Paribas holds key positions in its three core operating divisions:
  • Retail Banking, a division that brings together all of the Group's retail activities and specialised business lines;
  • Investment & Protection Services that include specialised businesses offering a wide range of savings, investment and protection services;
  • Corporate & Institutional Bankingdivision that offers tailored financial solutions for corporate and institutional clients.

• Diversity and Inclusion commitment

BNP Paribas is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.

• Commitment towards work/life balance

At BNP Paribas we care about our employees wellbeing and promote a culture of good integration between work and rest. We believe our employees have rich personal lives outside of work, being fundamental to be disconnected from work to recharge both physically and mentally. Only through this balance we may all be at our best while working.

• Remote Working Conditions

At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working modalities adapted to our hybrid working environment. To guarantee a comfortable and efficient working set-up, eligible employees are provided with both the office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional equipment at reduced prices.

To find out more on why you should join BNP Paribas visit

* Please note that only applications submitted in English will be considered.

* In case you are selected for this role, further documentation will be requested to support your hiring process.

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