People Specialist with French language

Summary
Do you have a passion to help others succeed? Do you genuinely believe that talent is the greatest asset of any company?

As a member of Apple's People Team, you'll help support our most important resource: our people. Together, we will search the world to build our collective of hardworking visionaries and inventors. All the while, your efforts will maintain Apple as the most innovative company by striving to make us the most diverse - open to all people, all backgrounds, and all perspectives. And that's just the beginning, because throughout Apple employees' careers, you will continue to help them grow expertly and support them in work and life.

Join our People Team and help support the extraordinary talent it takes to make extraordinary products.

Description
We're looking for someone who is passionate about Human Resources and specializes in topics related to employment such as benefits, compensation, personal data, HR systems and web tools. We care for our Apple colleagues across France by providing answers and support, efficiently and effectively, and always keeping privacy in mind.

Responsibilities may include:
• Responsible for providing expert personal support to employees and managers across multiple lines of business and country locations.
• Ensure employee inquiries are properly researched and handled in the most complete and professional way.
• Connect with employees by phone and email to explore their needs and determine level of support required.
• Use your outstanding analytical skills to research and resolve complex and sensitive issues.
• Take ownership in the employee experience and contribute directly to the company culture for all employees.
• Obsess over the customer experience in every interaction.
• Document employee inquiries
• Adherence to specified operational metrics to drive success within your role