Pologne, KlodzkoPologne, Klodzko


Date de publication 24.07.2023

Services & Solutions Delivery Team Lead with French

Job Title
Services & Solutions Delivery Team Lead with French

Job Description

Job title:
Services & Solutions Delivery Team Leader takes care about team responsible for operational support of French market.

Your role:
  • Manage all aspects of customer service operations and lead operational teams to achieve business goals.
  • Align activities of teams to support business strategy objectives and identify/develop talent by lead by example to promote a performance culture.
  • Be responsible for customer satisfaction and relevant quality, legal, and compliance requirements.
  • Utilize LEAN techniques to drive operational efficiency improvements at the business and department level.

Our benefits:
  • Annual bonus based on performance achieved
  • Private medical care with the option to extend it to family members
  • Benefit System cards
  • Discount for Philips' products
  • Wide variety of trainings & learning opportunities
  • Promotion of a healthy lifestyle in the office
  • Employee Assistance Program
  • Hybrid model of working

You're the right fit if you have:
  • min. 1 year of professional experience in people management
  • Fluent English & French
  • Hands-on experience with process improvement e.g. LEAN techniques and culture
  • Good communication skills at different levels (to internal stakeholders and regions/customers)
  • Knowledge and experience in customer service or supply chain management is a strong plus

About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.

If you're interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.



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