French Speaking Senior Collection Analyst
Deliver collections management services to CHC Europe as per their respective Service Level Agreements (SLAs)Collection activities: review AR ageing reports, perform collection & dunning, escalate & follow-up actionsDispute & Claims management activitiesAddress operational issues and follow through to resolution in an effective and timely mannerDeliver operational KPIs and comply with Sanofi policies and guidelinesParticipate in continuous improvement initiatives
OperationDeliver collections management services to CHC Europe for Sanofi entities within CHC perimeter as per their respective Service Level AgreementsCollection Management services:Review AR ageing reportsPerform collection & dunningDetermine appropriate escalations & follow-up actions as per defined processDispute & Claim Management – qualify and create disputes identified by Ci2C and manage dispute resolution under Ci2C responsibilityContribute to business and customer collection strategy reviewsExecute in compliance with Sanofi policies and guidelines Complete all activities as per the global Core Model and operational KPIsDevelop expert level knowledge of the activities in scope as well as local knowledge of entities in scope and become a super-userPro-actively anticipate operational issues and coach junior analystsBuild, document and transfer Core Model process knowledge (Level 6/7) relating to credit & collections management
Continuous improvementIdentify process improvement opportunities through elimination of redundant activitiesParticipate in process automation initiatives and ensure seamless adoption and transition
KEY WORKING RELATIONSHIPSHead of Customer Invoicing to Cash ProcessingCredit management & collections lead
SKILLS, EXPERIENCE & KNOWLEDGE REQUIREMENTSFluent in English and FrenchGraduate degree in accounting or finance2-3 year experience in Credit & Collections Management preferably in an international multicultural environmentBroad understanding of Customer invoice to Cash process and activitiesHands-on knowledge of collections & receivable activitiesGood business acumenStrong deductive and analytical skillsComputer literate and familiar with accounting applications (knowledge of SAP will be an advantage)Knowledge of Microsoft OfficeGood communication skills
Key DimensionsThe Senior Collection Analyst reports to Ci2C Head of Credit & Collection and works closely with Customer Service, Finance, Treasury, Account to Report, Trade or Global Business Unit and Ci2C front line teams in countries/regions.
About Sanofi Business Services
Sanofi is a global pharmaceutical leader providing healthcare solutions in more than countries around the world. Sanofi has over employees representing nationalities worldwide.
Sanofi aims to create a workplace culture, which results in employee fulfillment and contributes to making our value proposition a global reality. We are proud to have received the Top Employer Institute’s official recognition for the third time as well as the Top Employer qualification, both in Hungary and globally.
The core purpose of Sanofi Business Services is to drive transformation and digitalization to enable best in class service delivery. Together we are to create value - we facilitate the work of business divisions to focus on their core competencies so that Sanofi can provide the best healthcare possible. Every day, you will experience what it means to make a strong contribution to the transformation journey which will empower the life of our patients. We offer the best in class benefits, and the opportunity to develop your own career whilst ensuring a healthy work-life balance.
The offices of Sanofi Business Services are in Váci Greens, in the heart of one of Budapest’s most famous business districts. The site offers a comfortable, sustainable and friendly working environment with community areas, gardens and bicycle storage. It is easily accessible by transportation; the site is between Gyöngyösi utca and Forgách utca metro stations.
If you want to join a purpose driven company that has empowering life of patients as its core, then explore our opportunities in Sanofi Business Services!
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