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Ci2C Senior Collection Analyst - French Speaking

Opella Healthcare Commercial Kft
Opella Healthcare Commercial Kft
Date de publication 26/06/2022
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Hongrie, Budapest
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French Speaking Senior Collection Analyst

JOB PURPOSE:

Deliver collections management services to CHC Europe as per their respective Service Level Agreements (SLAs)

  • Collection activities: review AR ageing reports, perform collection & dunning, escalate & follow-up actions
  • Dispute & Claims management activities
  • Address operational issues and follow through to resolution in an effective and timely manner
  • Deliver operational KPIs and comply with Sanofi policies and guidelines
  • Participate in continuous improvement initiatives
  • KEY RESULTS/ACCOUNTABILITIES

    Operation

  • Deliver collections management services to CHC Europe for Sanofi entities within CHC perimeter as per their respective Service Level Agreements
  • Collection Management services:
  • Review AR ageing reports
  • Perform collection & dunning
  • Determine appropriate escalations & follow-up actions as per defined process
  • Dispute & Claim Management – qualify and create disputes identified by Ci2C and manage dispute resolution under Ci2C responsibility
  • Contribute to business and customer collection strategy reviews
  • Execute in compliance with Sanofi policies and guidelines
  • Complete all activities as per the global Core Model and operational KPIs
  • Develop expert level knowledge of the activities in scope as well as local knowledge of entities in scope and become a super-user
  • Pro-actively anticipate operational issues and coach junior analysts
  • Build, document and transfer Core Model process knowledge (Level 6/7) relating to credit & collections management
  • Continuous improvement

  • Identify process improvement opportunities through elimination of redundant activities
  • Participate in process automation initiatives and ensure seamless adoption and transition
  • KEY WORKING RELATIONSHIPS

  • Head of Customer Invoicing to Cash Processing
  • Credit management & collections lead
  • SKILLS, EXPERIENCE & KNOWLEDGE REQUIREMENTS

  • Fluent in English and French
  • Graduate degree in accounting or finance
  • 2-3 year experience in Credit & Collections Management preferably in an international multicultural environment
  • Broad understanding of Customer invoice to Cash process and activities
  • Hands-on knowledge of collections & receivable activities
  • Good business acumen
  • Strong deductive and analytical skills
  • Computer literate and familiar with accounting applications (knowledge of SAP will be an advantage)
  • Knowledge of Microsoft Office
  • Good communication skills
  • Key Dimensions

  • The Senior Collection Analyst reports to Ci2C Head of Credit & Collection and works closely with Customer Service, Finance, Treasury, Account to Report, Trade or Global Business Unit and Ci2C front line teams in countries/regions.
  • #SBSBUDAPEST

    #LI-EUR 

    About Sanofi Business Services

    Sanofi is a global pharmaceutical leader providing healthcare solutions in more than countries around the world. Sanofi has over employees representing nationalities worldwide.

    Sanofi aims to create a workplace culture, which results in employee fulfillment and contributes to making our value proposition a global reality. We are proud to have received the Top Employer Institute’s official recognition for the third time as well as the Top Employer qualification, both in Hungary and globally.

    The core purpose of Sanofi Business Services is to drive transformation and digitalization to enable best in class service delivery. Together we are to create value - we facilitate the work of business divisions to focus on their core competencies so that Sanofi can provide the best healthcare possible. Every day, you will experience what it means to make a strong contribution to the transformation journey which will empower the life of our patients. We offer the best in class benefits, and the opportunity to develop your own career whilst ensuring a healthy work-life balance.

    The offices of Sanofi Business Services are in Váci Greens, in the heart of one of Budapest’s most famous business districts. The site offers a comfortable, sustainable and friendly working environment with community areas, gardens and bicycle storage. It is easily accessible by transportation; the site is between Gyöngyösi utca and Forgách utca metro stations.

    If you want to join a purpose driven company that has empowering life of patients as its core, then explore our opportunities in Sanofi Business Services!

    THIS IS OUR SANOFI. DISCOVER YOURS.

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