Community Support Representative - French

Description

We are looking for optimistic, creative problem solvers and word artists. Are you looking for a place with awesome people who love to help others every day ? We are #superpumped and would love to have you on our team in Krakow. If you think you got the energy to keep up with the fastest growing company in the world, join us!

We require:

• Fluency in one of the following languages French (or German/Swedish ) and at least B" in English
• Availability to work full-time, including evenings and weekends
• Ability to read between the lines and connect with users easily to solve their issue, correctly and efficiently
• A passion for helping others and creating support experiences that exceed users’ expectations
• A skill for handling multiple issues
• A desire to work in a team where people learn from one another and continuously improve processes on behalf of users
• Bachelor or Master Degree preferred

You’ll do:

• Deliver high-quality service
• Solve rider and driver issues with lots of empathy and a passion for Uber
• Analyse processes to create the best ride experience
• Learn and grow with your team, through challenges, trainings and constant feedback
• Bring meaning to every interaction

We offer:

• Competitive salary
• Highly international environment
• Private health insurance
• Multisport
• Extremely high levels of positive energy every day
• The most amazing people you can find in Krakow
• So much #superpumpedness, you never want to leave #ever

So if you want to know what happens when Russians, French, Polish, Slovakian, Italian, German, Czech, Swedish and Ukrainian people work hard and play harder together? Come in and find out. Apply today! And follow us on Instagram and here on Facebook at https://www.instagram.com/uber_krakow https://www.facebook.com/uberkrakowcoe