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Customer Service Representative with French – Relocation to Prague
Date de publication 31.05.2021
- Assisting customers with various procedures related to bookings
- Handling customer service inquiries through different channels
- Ensuring that passengers have perfect pre-flight service and after-flight care
- Providing additional information regarding compensations, additional services and similar
- Solving possible issues and giving advice if needed
- Establishing and managing positive relationships with customers as well as co-workers and supervisors
- Maintaining the booking and other related systems
- Fluency in French and English language
- Excellent communication skills and high quality service orientation
- A professional and positive attitude is desired
- Previous customer service or airline related work experience is a plus, but not a must
- At least basic proficiency in MS Office package
- Travel fund: up to 12 000 CZK per year to spend on airplane tickets for you and your family
- Leisure time: up to 6 000 CZK per year to spend on sport activities/relaxing time/language courses
- Meal tickets in the value of 130 CZK per working day
- Discounted air tickets with Air France
- 3 extra free days off – together 23 days
- Private medical support ulekare.cz for you and your relatives
- Full training program
- Relocation support
- Modern offices in the center of Prague
- Home office possibility
Nous nous efforçons de disposer d'informations fiables concernant chaque emploi. Si nous nous sommes trompés ou si vous avez rencontré des problèmes techniques, n'hésitez pas à nous en faire part.
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