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French-speaking customer service for an entertainment platform in Lisbon - 103933

Lisbon Job Offers
Lisbon Job Offers
Date de publication 14/06/2022
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Portugal, Lisbon
1 a postulé

French-speaking Customer Representative based in Lisbon (Remote)


If you are in Portugal and fluent in French, this may be your next job opportunity! We are in search of a French speaking Customer Advisor to deliver quality service to subscribers. Join an international team in Lisbon and help the audience of this world-leading streaming platform.

 

French-speaking Customer Representative based in Lisbon


About the Company:


This is one of the biggest family-oriented on-demand streaming services: 500 movies, 7500 TV episodes and original content produced by the world’s most powerful brand. Launched in November in the United States.


Your Profile:


- You are fluent in French and proficient in English (B2).

- You are happy to stay at least 6 months in sunny Lisbon.

- You have the availability to work 40 hours a week (possibly weekend).

- Previous experience in customer support.


Your Responsibilities:

 

- Support customers with software functionality, system configurations and network settings.

- Assist viewers through phone and/or chat and/ or emails regarding different queries.

- Provide accurate and real-time responses to the viewer’s inquiries.

- Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions are taken.


What is in it for you?


- Remunerated training at the beginning of employment.

- Multicultural environment that fosters your communicative skills.

- Language courses.

- 6 months fixed-term contract.

- Private health insurance.

- Competitive remuneration and bonus.

- Full work from home in Lisbon. 

Relocation Package (only for candidates coming from abroad):

- Flight Ticket Reimbursement after 6 months.

- Apartment Room (discounted directly from the payslip).


Are you a team player and passionate about helping people? If you have a positive attitude, catch this opportunity to work with a dynamic and international team of young professionals! Apply now!

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