Customer Growth Associate, SBS Scaled, Google Customer Solutions (French, English)

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
• Experience in sales, business development, advertising, account management, marketing, or consulting.
• Ability to communicate in English and French fluently to engage with clients in the region.

Preferred qualifications:

• Experience with Google Ads and online advertising or Google Ads certified.
• Familiarity with managing a portfolio or working against assigned customer goals (e.g., business growth, customer success metrics, outreach goals, etc.).
• Ability to think strategically.
• Excellent communication and problem-solving skills.
• Interest in sales and technology with a passion for helping businesses grow online.

About the job

Businesses of all shapes and sizes rely on Google's unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals.

The Scaled team is a sales team designed togrow small-sized companies in France with significant expansion potential. The team specializes in delivering the most effective solutions to high potential small businesses from all verticals and business models in the most efficient way for the business. In this role, you will be on the front-line promoters to represent Google. The majority of your time will be spent establishing relationships by conducting regular phone consultations and sales pitches with a large portfolio of clients. You will use your problem-solving and objection handling skills to operate in a fast-paced environment, reaching for business growth and productivity goals. Using commercial acumen, you will uncover the business needs of Google's key clients and achieve their marketing objectives while driving incremental agreements through our industry leading advertising solutions.

Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you'll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.
Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

Ireland: €60000 - €61500 (EUR) 30% bonus target equity benefits

Learn more about benefits at Google .

Responsibilities

• Serve as a trusted advisor to clients by building relationships with key customer decision-makers and business owners to understand their business goals and digital marketing plans, and help empower their business with Google advertising.
• Manage large accounts and identify opportunities where Google Ads can impact growth while tracking account growth and product adoption quarterly goals.
• Conduct frequent phone consultations to evaluate campaign performance, make account recommendations, and mentor/influence business owners on digital marketing strategy.
• Engage in essential activities to drive customer relationship growth (e.g., proactive engagement, campaign performance review, client meetings, pitches, research, internal strategy building/execution, etc.).
• Participate in continuous training throughout the program to develop professional and business skills.

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Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

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