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Management & Leadership

HR Operations Specialist - French Speaker

Espagne, Madrid

HR Operations Specialist - French Speaker

Date de publication 20.01.2025

4.6 out of 5 based on 526 of reviews

HR Operations Specialist - French Speaker

Department: Human Resources

Employment Type: Full Time

Location: EMEA-Spain

Description

As an HR Operations Specialist, you will play a key role in the administration and operationalization of HR policies and programs, ensuring flawless execution and support to our employees, managers and HR Team. Your experience and expertise are instrumental in ensuring compliance and identifying processes improvement opportunities to enhance HR operations workflows that support the organization.

Role expectations

Manage, track, and report progress on employee and manager inquiries issue resolution using the HR case tracking tool (ServiceNow)
Administer employee benefits, which may include collecting and submitting employee information and notice of change in status to pension, health, dental, life, disability, and other insurance vendors or brokers
Responsible for payroll input and feedback submission for the assigned countries
Support and coach employees on HR processes and guidelines, including benefits administration, leaves of absence, payroll inquiries/coordination and employee paperwork
Manage aspects of HR administration, such as personnel data, documentation, and ensuring data is always maintained at highest level of accuracy and confidentiality within our HR systems, and in particular in Workday
Conduct and assist business functions with record audits, compliance reviews or mandatory or recurring reports
Identify and run ad-hoc report as necessary to provide data analysis
Contribute with HRBPs and Payroll on employment-related matters
May contribute to New Hire Orientation or specific HR Ops/Workday training for the assigned countries
Serve as a back-up for other team members' countries
Regularly updates employee life and career content on internal HR Operations SharePoint for assigned countries and processes
Build productive internal/external relationships

What we're looking for

Proficiency in HRIS systems and data analysis (Workday preferred)
Good understanding of HR processes and policies and knowledge about employment legal framework
Good problem-solving skills and ability to navigate complex situations
Excellent customer service skills to service employees
Good communication, both written and verbal, and interpersonal skills
Ability to maintain confidentiality and handle sensitive information
Good organizational skills and attention to detail
Ability to prioritize tasks in a fast-paced environment
Bachelor's degree preferred, not necessary
Professional working proficiency in English and French
Team player, positive and resilient attitude

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