Junior IT Application Support Specialist with fluent French

What success looks like in this role:

Please note that this role requires working in on-call (24x7) on rotation.
Client Support:

• Work towards achieving high levels of client satisfaction by providing support for the products and solutions you'll be trained on.
• Address questions about installation, configuration, and customization, occasionally consulting with others as needed.
• Respond promptly to basic technical issues, ensuring timely and accurate resolution.

Problem Solving:

• Reproduce reported L1/L2 problems to better understand and resolve them.
• Document solutions and contribute to the knowledge base for future reference.
• Escalate more complex issues to senior analysts when needed, ensuring the client's concerns are addressed.
• Build your expertise in the products and solutions you support by working on structured assignments and solving routine problems.
• Participate in researching and resolving more complex issues under supervision.

Team Collaboration:

• Work closely with your team to ensure smooth support operations.
• Develop an awareness of new services and products, contributing ideas for improvement.
• Engage in billable client projects, gaining valuable hands-on experience.

You will be successful in this role if you have:

• Requires a finished Bachelor's degree in a relevant field and no previous experience.
• Basic understanding of mainframe OS or relevant OS support and DB concepts.
• Willingness to work in on-call support as needed in a rotation (24x7 availability).
• Language requirement: fluent English, Hungarian and French are mandatory.
• Good analytical skills - detail oriented.
• Good communication skills.
• Good to have COBOL, Algol programming knowledge & Operating system Administration knowledge.
• Ability to travel occasionally in Europe.
  
  What do we offer?
• Hybrid working is supported
• Monthly gross 35.000 HUF cafeteria - regardless of your weekly working hours
• Private Health Insurance - Premium Package provided for all Unisys associates after 1-year tenure
• Home office allowance
• Last and foremost, a great team, also a lot of learning and training opportunities
  
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Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.

This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at [email protected] or alternatively Toll Free: 888-560-1782 (Prompt 4). US job seekers can find more information about Unisys' EEO commitment here.