Order Management Specialist with French (All genders)

Job Title
Order Management Specialist with French (All genders)

Job Description

As Philips Personal Health Department, we're a visionary company dedicated to creating innovative solutions that impact people lives positively every single day. We are focused on delivering exceptional and high standard Personal Health products as well as customer service and operational excellence to fulfill our customers' needs.
Join us and be part of a team that values collaboration, creativity, and growth.

Your role:

• Accurate and timely order entry in SAP
• Coordination of the end-to-end order delivery process
• Close cooperation with key stakeholders (Key Account Managers, Customer Fulfillment Managers, Demand Planners, Warehouse team, Carriers, Accounting)
• Investigation and resolution of customer queries
• Building and maintaining strong customer relationships
• Participation in process improvement projects

You're the right fit if you have:

• A Bachelor's degree or a vocational degree with relevant work experience
• Previous experience in Order Management (a strong plus)
• Strong customer service orientation and problem-solving skills
• Very good knowledge of MS Office
• Strong communication skills
• English at B2 level and French at C1 level
• Knowledge of logistics or supply chain (nice to have)
• Cultural awareness and a proactive mindset

Compensation & Benefits

Doing meaningful work should come with fair, transparent rewards. The base annual salary range for this role is 71,200.000 PLN - 94,933.33 PLN gross. We determine pay within the range using objective factors, like the skills the role requires, your relevant experience and the responsibility you'll have in this role, alongside internal equity and local market considerations. This role is eligible for annual incentive with your rewards linked to both individual performance and company results. We'll share the full approach with you during the interview process, so you can make a clear, informed decision

Our benefits:

• Annual bonus based on performance achieved
• Private medical care with the option to extend it to family members
• Benefit System cards
• Discount for Philips' products
• Hybrid work opportunities
• Wide variety of trainings & learning opportunities
• Promotion of a healthy lifestyle in the office
• Employee Assistance Program

How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.

About Philips
Are you ready to do the work of your life to help the lives of others? Learn more about our business, discover our rich and exciting history and learn more about our purpose.
If you're interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care.