Sales - End Users Network (with French)

Job Description

As a Sales - End Users Network Service professional, you will be responsible for managing customer inquiries, preparing and following up on commercial offers, and ensuring smooth order processing from order placement through delivery. You will work closely with internal teams to coordinate production and delivery schedules, maintain strong customer relationships, and proactively resolve any disputes or contract discrepancies. You will also keep CRM tools up to date and provide accurate sales reporting for your assigned sector.

Responsibilities

Daily Operations:

• Handle customer inquiries regarding pricing, lead times, and technical specifications
• Prepare, follow up on, and track commercial offers and quotes
• Process orders and manage full order-to-cash tracking
• Coordinate with internal teams to secure production and delivery schedules
• Maintain seamless and regular communication with customers
• Anticipate and proactively resolve disputes or contract discrepancies
• Update tracking tools (CRM) and provide sales reporting for your sector

Qualifications

Qualifications:

• You have at least 3 years' experience in a sales role
• Strong communication skills
• Ability to work with precision
• Motivated to learn new things
• Responsible
• Knowledge of SAP
• Knowledge of Sidonie is a plus
• You are fluent in English and French