Strategic Partner Manager with French

Job Description

Contract until June 2025 | Hybrid role, 3 days on site with client's office in Dublin

Job Description:

Deliver full pieces from the team's strategic plan for managed accounts such as identifying customer needs, campaign or product implementation, optimization, product adoption and expansion, and core account hygiene with minimal assistance.

Develop and pitch opportunities for key clients (e.g., campaigns, MTMs, brilliant basics).

Take ownership for driving/delivering against the book of business revenue objectives and contributes to team success.

Plan and execute prioritized work in strategic plan for managed accounts, selecting appropriate methods to most effectively achieve plan objectives.

Troubleshoot customer problems with minimal assistance and triage when necessary.

• Identify and recommend creative ways to improve resolving defined problems via selection of better methods/tools.

• Support the identification of customer needs and translate their objectives into the right upsell solutions that can help clients meet KPIs.

• Work within one or more teams to support sales strategy development and implementation, opportunity sizing, pitching, and deployment of solutions to customers.

• Identify key stakeholders to build network and contribute to cross-team collaborations.

• Develop relationships with supported customers, acting as a point of contact for customers/agencies.

• Coordinate timelines, goals, and objectives for assigned component(s) of plan for managed accounts.

• Support continuous improvement in sales processes

• Exercise working knowledge of translating customer objectives into action.

• Account or campaign proposals

Drive creation of medium sized account and campaign-specific proposals for customers by translating customer objectives into KPIs and selecting ad solutions based on KPIs and work with internal stakeholders to conduct research and learn about account or campaign relationships to complete proposals.

• Building pitches

Craft and deliver solutions to customers and agencies to achieve their business objectives and drive revenue growth for the client, with minimal guidance.

• Campaign development and launch

Make key contributions to development of campaigns for customers to prepare them for launch and execute campaign launches in collaboration with internal support and specialist teams and ensure that campaign launches are properly deployed. Make key contributions to checking and advising on campaign continuous improvement opportunities.

• Campaign optimization

Deliver full pieces of optimizing specific campaigns according to customer KPIs in order to promote long-term growth and help delegate work to relevant stakeholders to help optimize campaign performance. Help utilize and facilitate internal connections and networks in order to expedite and optimize campaigns.

• Customer and portfolio management

Strategically partner with customers and help drive customer relationships in order to work towards mutual business objectives. Make key contributions to building, growing, and maintenance of customer portfolios to help manage customers and to drive high-impact and long-lasting relationships.

• Learning product knowledge

Demonstrate comprehensive knowledge of the supported product, service, and competitive landscape through required training and other resources.

• Opportunity sizing

Support identification of revenue and growth opportunities within the market and customer. Partner with internal stakeholders to determine and drive the sales, revenue growth, potential of opportunities, and marketing efficiency, as well as the incremental investment recommended to achieve customer business outcomes.

• Sales analytics for account managers

Make key contributions to analysis of internal (e.g., maintaining pipelines, account-specific internal metrics) and external data and coordinate with cross-functional project teams (e.g., analytical leads) to prepare data and to structure and execute analyzes.

• Sales analytics interpretation

Help draw interpretable insights from deep dives and data analysis, provide data-driven strategic and tactical recommendations to customers, partner teams, and leadership based on analyzes and utilize insights to influence others and drive change.

• Sales forecasting

Make key contributions to review of revenue performance and projections for assigned areas. Make key contributions to determine which customers will be aligned with specific metrics (e.g., KPIs) and share updates on opportunities and activities with large accounts to keep stakeholders informed and mitigate potential risks at a macro and micro level.

• Sales strategy development

Support team in identifying customer business objectives and setting sales strategies for specific markets and customers in collaboration with internal partners (e.g., account managers, product specialists) based on research and understanding of the customer.

• Sales strategy implementation

Deliver on execution of sales strategies for specific markets and/or customers in collaboration with internal partners (e.g., account executives, product specialists) based on research and understanding of the customer.

Morgan McKinley is acting as an Employment Agency and references to pay rates are indicative.

BY APPLYING FOR THIS ROLE YOU ARE AGREEING TO OUR TERMS OF SERVICE WHICH TOGETHER WITH OUR PRIVACY STATEMENT GOVERN YOUR USE OF MORGAN MCKINLEY SERVICES.