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Supply Chain Customer Service Senior Associate - French Speaker

Egypte, Caire

Supply Chain Customer Service Senior Associate - French Speaker

Date de publication 30.06.2024

4.6 out of 5 based on 526 of reviews

Overview

Working with inspiring and experienced colleagues, you'll find that the atmosphere in our Cairo office is informal and engaging. With drive and ingenuity, our teams deliver vital services to PepsiCo employees around the world. With an active, get things-done culture, this is a place where your dynamism and agility will make a difference.

Responsibilities

Analyze consumer sales and inventory analysis, and propose orders based on stock analysis.
Request a proposed order approval by Customer in case of CMI.
Update orders in the system based on order change request from customers.
Capture order in the system (standard and promotion order not including samples/ donations).
Check pricing.
Optimize orders in terms of shipping combinations and create filler order for FTL delivery.
Confirm order change in system for central delivery.
Proactive out-of-stock communication in case of exceptions.
Create final delivery details and confirm in the system; Follow-up with 3PL/transport about order status.
Daily problem solving in order processing.
Coordination between departments (in person, by phone, zoom meetings, email).
Support the Customer Support GBS Lead with all initiatives to improve GBS service offerings.
Support relationship management with key stakeholders within BU supply chain.

Qualifications

University degree
Proficiency in French and English
Previous exposure to similar role would be a plus
Excellent analytical skills and numerical abilities
Great communication and interpersonal skills
Track record of being results oriented

Nous nous efforçons de disposer d'informations fiables concernant chaque emploi. Si nous nous sommes trompés ou si vous avez rencontré des problèmes techniques, n'hésitez pas à nous en faire part.