Supply Chain Helpdesk Co-Ordinator - French Speaking

Job Description

ADI now have a new opportunity for a Supply Chain Helpdesk Co-Ordinator to join our growing Supply Chain team based in Oldham, Manchester. In this role you will manage the administration of our internal customers and external vendors, alongside overseeing a high volume of open orders. This role will be working with our French internal and external customers and will require you to be fluent in French, alongside English.

In order to be successful in the role you'll enjoy learning quickly, have good attention to detail and be a good team player. This role is hybrid working with 3 days working from our EMEA Head Office in Chadderton, Oldham and 2 days working from home.

Also to support your growth within ADI you will have the opportunity to undertake a degree apprenticeship in Supply Chain Management leading to full L6 qualification (BA).

JOB DUTIES:

• Manage the relationship with Internal Customers on a day-to-day basis
• Raise purchase orders to external suppliers for non-stocked materials using SAP
• Input of supplier purchase order confirmations/date into the system
• Ensure orderbooks are up to date with minimum missing data
• Expedite purchase orders with suppliers
• Manage high volume of incoming emails
• Coordinate with other departments to achieve On Time in Full shipments to customers
• Investigate inbound inventory discrepancies
• Manage any invoice queries relating to your purchase orders
• Escalation management and coordination (fast, clear, and detailed communication to all stakeholders)
• Continuous Process Improvement on planning processes linking to business requirements.
• Improve/ liaise with suppliers to improve supply confirmation and delivery accuracy.
• Opportunity to undertake degree apprenticeship in Supply Chain management leading to full L6 qualification (BA)

YOU MUST HAVE:

• Data entry, admin or customer service experience
• Fluent in English and either French

WE VALUE:

• Experience in Distribution and Supply Chain
• Fluent with use of planning software tools
• SAP/ERP experience
• Experience with cross-functional team leadership
• Understands commonly-used concepts, practices and procedures within a particular field

WHAT'S IN IT FOR YOU

• Hybrid working model
• Opportunity to work for a global business
• Excellent career development opportunities

#LI-KN1

#LI-HYBRID

About Us

Resideo is a leading global provider of critical comfort and security solutions primarily in residential environments and distributor of low-voltage electronic and security products. Building on a 130-year heritage, Resideo has a presence in more than 150 million homes, with 15 million systems installed in homes each year. We continue to serve more than 110,000 professionals through leading distributors, including our ADI Global Distribution business, which exports to more than 100 countries from more than 200 stocking locations around the world. Resideo is a $5.0 billion company with approximately 13,000 global employees. For more information about Resideo, please visit www.resideo.com.

At Resideo, we bring together diverse individuals to build the future of homes. Resideo is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. For more information on applicable U.S. equal employment regulations, refer to the "EEO is the Law" poster, "EEO is the Law" Supplement Poster and the Pay Transparency Nondiscrimination Provision. Resideo complies with applicable equal employment laws in all countries where we do business. For more information on how we process your information in the job application process, please refer to Recruitment Privacy Notice. If you require a reasonable accommodation to apply for a job, please use Contact Us form for assistance.