Transversal Account Manager in Private Capital with French

Transversal Account Manager in Private Capital with French

ABOUT THE JOB

We are looking for a Client Account Manager to coordinate operations for French alternative investment funds. In this role, you will act as a key relationship facilitator, ensuring that our services are delivered accurately and on time in full alignment with client service level agreements.
KEY RESPONSIBILITIES

• Coordinate private capital services, including fund position-keeping, record-keeping, and accounting activities to ensure all deadlines are met.
• Review existing departmental processes and controls to identify inefficiencies, implement improvements, and propose system enhancements.
• Act as the primary point of contact for clients regarding operational incidents, managing investigations, post-mortems, and timely reporting to mitigate impact.
• Organize and lead service review meetings for a dedicated portfolio of funds, using KPIs to maintain and strengthen client relationships.
• Maintain proactive relationships with both internal and external stakeholders to facilitate smooth information exchange.

PROFILE & SKILLS

• 3 years of experience in the Funds industry
• Proficient in English (B2 level) and French (C1 level).
• Strong command of MS Office (Excel, Word, and PowerPoint).
• Knowledge of eFront FIA or FIR is a plus.
• Expertise in Private Capital, Private Equity, or Alternative Funds.
• Proven ability to collaborate effectively, communicate clearly, and maintain a strong client focus.
• Skilled in process development, adaptation, and the ability to set up relevant performance indicators.
• Master's degree in Business Administration or a related field.

WHAT WE OFFER:

• Hybrid work mode, 50% working from home within a month
• Equivalent for remote work expenses (120 PLN per month)
• Stable employment in the international company
• Fully paid private medical care for employee
• Pre-paid lunch card
• Employee Pension Plan
• Co-financed Multisport Card
• MyBenefitCafeteria Platform
• Life insurance
• Car parking availability in the office building
• Trainings and development opportunities
• Starts on a fixed‑term contract; becomes permanent after successful performance.

WHY JOIN BNPPARIBAS?

We are BNP Paribas S.A. (Branch in Poland), a part of BNP Paribas Group with 200years of experience in banking. Since 2008, we are at the heart of Warsaw, and now we are also in Krakow. As Corporate and Institutional Banking(CIB), we offer financial solutions for corporate and institutional clients in a number of locations globally. Our Securities Services business line is a multi-asset servicing specialist. We are an exciting, dynamic, and growing operations centre; therefore, we are looking for candidates who are willing to be a vital part of the expansion of BNP Paribas' operational scope in Poland. It's our values that drive us forward and are a cornerstone of our business. We rely on our strengths, which include stability, responsibility, expertise, and being a good place to work.
READY TO MAKE A DIFFERENCE?

RECRUITMENT PROCESS

HR screening call 15min

Business interview / Technical interview / case study interview with the hiring manager + future teammates

Final interview with HR

Offer & onboarding

Recruitment process may differ depending on the position.

If the offer sounds interesting to you - please be invited to apply with your resume in English.