Access Management (French Speaker) | SM&W

Company Description

Natixis in Portugal is a Centre of Expertise whose mission is to transform traditional banking by developing innovative solutions for the business, operations and work culture of Groupe BPCE worldwide.

As part of Groupe BPCE's international division, Natixis in Portugal designs and delivers solutions for its two core areas - Corporate & Investment Banking and Asset & Wealth Management - as well as transversal services that support all entities across the Group.

With more than 3,000 employees representing 46 nationalities, the teams work across Information Technology, Banking Support Activities, and Compliance, in an integrated, inclusive, and cross-functional way, supporting all business lines and platforms of the Group.

A disruptive mindset and a culture of proximity and agility identify Natixis in Portugal Team and reflect the company's mission to transform traditional banking at a global scale: a perfect match in the Portuguese dynamics and entrepreneurial ecosystem.

Job Description

We are looking for a Logical Security Officer to work within our Infrastructure & Security business unit in Porto.

Logical Security Officers (LSOs) are part of the IT Security teams in Natixis in Portugal. The LSOs are the main point of contact for access rights requests from end users. They are also the team in charge of creating and maintaining access profiles on Natixis' IAM system - creating business profiles for teams or advising project teams on the access rights model for new applications.

Main Tasks & Responsibilities:

• Manage user access permissions in our IAM system;
• Coaching users on the usage of our self-service platform for access rights requests;
• Creating and maintain access profiles in our IAM system. Creating and maintaining business profiles for use by teams;
• Maintaining and improving the access rights model of corporate applications as needed;
• Manage user accounts and permissions in specific applications;
• Enforcing the least privilege access model by coaching users, conducting level 1 controls and taking part in yearly re-certification campaigns.

Qualifications

Main Requirements:

• At least 2 years of experience in a user support role, such as a service desk or similar - handling incident tickets, user calls, etc. ;
• Knowledge of French (C1 - mandatory);
• Knowledge of ticketing tools, such as Service Now ;
• Previous experience in managing users and group memberships in Active Directory ;
• Previous experience with user account management in cloud platforms (AWS, GCP or Azure) is a plus.

Other Requirements:

• Knowledge of English (optional but highly recommended);
• Self-motivated, proactive, independent, punctual, and responsive profile;
• Problem-Solving skills;
• Ability to effectively manage and communicate with different stakeholders;
• Assertive personality with good negotiation skills.

Additional Information

Our workplace reflects the vibrant spirit of our locations, with initiatives such as a Green Transportation Budget, electric bikes and a flexible Hybrid Work Policy. We promote wellbeing through the Honolulu Wellness Club, a Prayer Room, a Lactation Room, and themed Villages that inspire creativity and collaboration. Through our ESG and DEI strategies, we are committed to being inclusive, caring, and fair, ensuring every voice is heard and valued.