Accounts Payable Helpdesk Specialist (French speaker)

Job Summary

The role supports end-to-end Accounts Payable operations by ensuring accurate invoice processing, strong supplier communication, and adherence to accounting and internal control standards. Acting as a central coordination point between suppliers, Procurement, Accounting, HR, and internal teams, the position requires solid SAP experience, an accounting background, and proactive problem-solving to support centralized finance operations and continuous improvement.

Where You'll Make a Difference

• Ensure timely and accurate invoice receipt by driving PDF and e-invoice adoption and reducing paper invoices
• Analyze returned invoices (RTV), identify root causes, and proactively follow up with suppliers
• Monitor late invoice receipt and actively chase suppliers to avoid payment delays
• Deliver workflow (WF) training, manage system access, and resolve SAP/WF-related user issues
• Support invoice processors by resolving complex queries, reconciling invoices and credit notes, and coordinating reversals
• Coordinate urgent and exception payments, including proof of payment and remittance advice
• Liaise with Procurement on PO, quantity, and price variances, ensuring alignment in SAP
• Act as a key contact for suppliers by providing invoice status, resolving disputes, and managing critical vendors
• Support audits, controls, and transition activities through reconciliations and balance confirmations

What Makes You the Right Fit

• 2-3 years of hands-on experience in Accounts Payable, Accounting Operations, or Shared Services
• Degree or formal studies in Accounting, Finance, or a related field
• Practical experience working with SAP in an invoice-to-pay or accounting environment
• Solid understanding of accounting principles, invoice posting, and payment cycles
• Fluent French (mandatory) and strong English communication skills
• Strong analytical mindset with the ability to identify discrepancies and root causes
• High attention to detail with a strong compliance and internal control focus
• Ability to manage multiple stakeholders and priorities in a fast-paced environment

How Would You Stand Out?

• Leveraging SAP knowledge to improve invoice accuracy and reduce rework
• Proactively identifying process gaps and driving practical improvements
• Taking ownership of complex supplier or payment issues until full resolution

Why Choose Us?

• International environment with daily collaboration across countries and functions
• Opportunity to deepen SAP and accounting expertise in a structured finance setup
• Strong focus on process excellence, standardization, and automation
• Exposure to audits, controls, and centralized finance transformations
• Collaborative culture with clear ownership and impact
• Stable role with learning and growth opportunities within Finance

We are a global leader in taste, scent, and nutrition, offering our customers a broader range of natural solutions and accelerating our growth strategy. At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity, national origin, race, age, sex, or veteran status. We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.

Visit IFF.com/careers/workplace-diversity-and-inclusion to learn more