Accounts Receivable - Order to Cash - Senior Process Associate - French - Remote RO

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Inviting applications for the role of Accounts Receivable - Order to Cash - Senior Process Associate - French - Remote RO

Your job will involve invoice and payment processing, workflow management, and issue resolution.
Responsibilities
• Booking of Incoming Payments and allocating them to the invoices received
• Investigating and identifying details for the amounts received
• Ensure timely contacts with clients via email/phone/fax for collection purposes
• Reporting periodical/on the spot regarding the activity process indicators
• Maintaining customer master data (new customer set up/ changes, etc)
• Ensure order analysis and release in accordance with client's requirements and cut off-hours
• Perform customer account reconciliation
• Follow up on accounts and on disputed items
• Support ad hoc requests from Business group and local units
• Provide required monthly reports
• Assist the Assistant Manager to prepare and submit reports to the customer as applicable and credit controls activities
• SOP creation and updating
• Deliver the required data for audit purposes
• Making the accounting process controls established through the internal policies (SOX)
• Ensure Important metrics are met and service is delivered to end-users as encouraged
• Daily usage of client's tools for the assigned activities

Qualifications we seek in you!
Minimum qualifications
• Accounting knowledge - beginner level;
• Work experience with SAP system (Advantage)
• Organized personality with attention to details and customer orientation;
• Ability to handle client on a one-on-one basis, via e-mails and calls;
• Upbeat, proactive with the ability to work both independently and as part of a team;
• Communicative and ability to learn;
Preferred qualifications
• University graduate (Economic studies are an advantage);
• Accurate, logical problem solver;

What can we offer?
• Attractive salary;
• Stable job offers - employment contract
• Work in a multicultural and diverse environment with employees from over 30 countries
• Genpact supports professional trainings and great career development opportunities
• Free access to our award-winning learning platform
• Benefits such as Meal Tickets, Medical Services, Insurance, additional vacation days or partner discounts

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.