Job DescriptionResponsible for maximizing profitable sales while minimizing bad debt losses by effectively managing accounts receivable. This role safeguards the company's investment in receivables to ensure optimal returns. Key responsibilities include delivering accurate, timely financial, clerical, and administrative services to guarantee efficient payment processing and account management.
ResponsibilitiesCash Collection - Native French Speaker- Build strong relationships with sales teams and customers to optimize collections and ensure repeat business.
- Proactively chase overdue payments via phone/email, using tact and negotiation skills.
- Monitor aged debt, enforce payment terms, and provide accurate collection reports.
- Handle order release and resolve queries promptly to maintain customer satisfaction.
- Maintain detailed records of collection activities, commitments, and disputes.
- Support month-end reporting and liaise with Finance and Sales teams.
- Update customer master data and process adjustments (discounts, refunds, write-offs).
- Set credit terms and limits for new/existing customers, considering risk and export documentation.
- Perform ad hoc duties as required.
Cash Allocation- Accurately apply payments and resolve discrepancies with stakeholders.
- Identify and code deductions/overpayments; maintain records.
- Ensure daily cash allocation across multiple currencies.
- Assist with POS corrections and chargeback logs.
- Support credit term setup and ledger maintenance.
- Perform ad hoc duties as required.
Credit Review / Audit Management- Assess credit risk using reports and financial statements; set credit limits.
- Ensure compliance with SOX, company policies, and local regulations.
- Collaborate with internal/external auditors during reviews.
- Perform ad hoc duties as required.
QualificationsFormal Education- Required: GCSE Maths and English (A-C level preferred)
- Preferred: CICM, AAT student, part-qualified accountant, or other relevant professional qualification (The candidate must have three years of work experience for every one year of college education required)
Knowledge & Experience- Required: Minimum 2 years in Credit Control or Accounting
- Preferred: 2 years in Customer Service background
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About UsAt Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in:
Life ... with rewards, benefits and the flexibility to enhance your health and well-being
Career ... with opportunities to learn, develop new skills and grow your contribution
Connection ... with an inclusive team and commitment to our own and broader communities
It's all here for you... let's Create Your
PossibleEligibility to Work
You will need to provide proof of right to work. It is a condition of any offer of employment we make to you that you have the permission to work in the country for the role for which you are applying for.
Equal Opportunity Employer
An equal opportunity employer, all qualified applicants will receive consideration for employment and will not be discriminated against based on race, colour, religion or belief, gender, sexual orientation, gender identity, ethnic or national origin, disability, age pregnancy or maternity, marital or civil partner status, or any other protected characteristic prohibited by law.
Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.