Job DescriptionRia Financial Services is the third-largest global money transfer company and a division of the North American public company Euronet Worldwide (Nasdaq: EEFT). Serving more than 200 countries in the world, RIA has emerged as a global leader in remittances and is a recognized benchmark in both quality and reliability of the service it offers to general public. The mission of this role is supporting the Account Receivables department securing revenue for the business by checking and following up on external deposits (Agencies).
This role also implies to help process, track, and record payments in an accurate, efficient, and timely manner. The assistant accounts receivable will have both a day-to-day and ongoing impact on financial transactions, keeping the department on track, and on good terms with the valued partners.
Responsibilities - Assist in the daily operations of the Account Receivables department and give a satisfactory aid towards solving any payment problems; help and solve any question related to client's account.
- Provide ad hoc information and data analysis as requested.
- Meet established timelines, and pre-defined objectives for assigned work.
- Updating receivables by checking deposits on bank accounts, identifying deposits and recording them on the system in order to keep the balances updated and under control.
- Contacting clients in case of lack of payment to recover the due amount.
- Inbound calls to attend Agent's doubts related to the balances and and outbound calls to collect funds and prevent debts. It includes to keep a good management of the account and a proper review of their financial situation with the company.
- Suspension of debtors' Accounts and constant follow up to collect the funds.
QualificationsMinimum A-level education, degree in a financial discipline an advantage.
Experience in a call center would also valuable.
Excellent oral and written communications skills in French (and English or Spanish) .
Team player, ethics and integrity
Detail orientated and accurate.
Ability to be flexible and adaptable when working in a fast-paced often pressurized environment
About UsToday, people are on the move more than ever before. For a better future. For a better everyday life. As a leading money transfer company, Ria is committed to helping businesses and individuals thrive through the fast and secure transfer of funds across borders at a great value.
Our job is to deliver our customers' hard-earned money straight into the hands of those who need it most. By providing our customers with a fast, convenient, and safe service, we get money to where it matters affordably. We contribute to helping communities, families, and individuals get ahead.
We are people serving people and we never, ever forget that.