Assistant Manager, French Bistro

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:
Embodying Osaka's rise as a global city, Four Seasons Hotel Osaka forms the core of a new lifestyle destination at the heart of western Japan's biggest city and the region's hub of commerce and culture. As the city's new icon of luxury and style, Four Seasons provides a pitch-perfect modern take on the quintessential ryokan (traditional Japanese inn) with a range of unique, immersive experiences that deliver a true sense of Japan. From our entire floor of meticulously designed Japanese-inspired guest rooms to our private ofuro (traditional baths), Four Seasons is a contemporary portal to the authentic heart of Osaka, immersing you in the city's intriguing blend of heritage and modernity.

About the role

As the Assistant Manager of our All-day dining French bistro Jardin, you will support the Restaurant Manager in leading day-to-day operations with a focus on delivering a high-quality, exceptional dining experience. You will supervise service teams, ensure guest satisfaction, uphold brand standards, and drive operational efficiency across breakfast, brunch, lunch, afternoon tea and dinner service.

What you will do

Team Supervision & Development:

• Assist in recruiting, onboarding, and training front-of-house staff.
• Lead daily briefings, assign duties, and supervise team performance.
• Mentor staff in French cuisine knowledge, wine pairing, and service etiquette.
• Foster a positive, team-oriented work environment with a strong customer focus.

Operations & Administration:

• Ensure daily opening and closing procedures are followed correctly.
• Oversee reservations, table management, and waitlist coordination.
• Ensure compliance with hygiene, health, and safety standards.
• Monitor cleanliness, décor, and overall ambiance of the restaurant to maintain French bistro standards.

Inventory & Cost Control:

• Assist in inventory management, ordering, and supplier coordination.
• Support budget adherence by managing labor costs and minimizing wastage.
• Perform daily and weekly stock checks; report discrepancies.

What we offer:

• Competitive Salary, wages, and a comprehensive benefits package
• Excellent Training and Development opportunities
• Complimentary Accommodation at other Four Seasons Hotels and Resort
• Complimentary Dry Cleaning for Employee Uniforms
• Complimentary Employee Meals

What you bring

• Excellent communication and leadership skills.
• Ability to work flexible hours, including weekends and holidays.
• Proficient in POS systems, reservation platforms, and Microsoft Office.
• Hospitality degree or equivalent qualification is a plus.

Schedule & Hours:

• 40 hours per week, 5 days work week

Four Seasons is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

By submitting your application, you consent to the processing of your personal data for recruitment purposes, in accordance with applicable data protection laws.

Applicants must have the right to work in Japan or be eligible for Japan work permit.