Associate, Quality Control (French Language Skills)

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Mitsubishi UFJ Financial Group, Inc. (MUFG) is one of the world's leading financial groups. Headquartered in Tokyo and with over 360 years of history, MUFG has a global network with around 3,000 offices in more than 50 markets. The Group has over 180,000 employees, and offers services including commercial banking, trust banking, securities, credit cards, consumer finance, asset management, and leasing.

As one of the top financial groups globally with a vision to be the world's most trusted, we want to attract, nurture and retain the most talented individuals in the market. The size and range of MUFG's global business creates opportunities for our employees to stretch themselves and reap the rewards, whilst our common values, to behave with integrity and responsibility, and to build a culture which is fair, transparent, and honest, underpin everything that we do. We aim to be the financial partner of choice for our clients, whatever their requirements, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

Please visit our website for more information - mufgemea.com.

Client KYC Group "CKG" is set up to support MUFG Bank and Securities business to manage the client KYC for New Business and Periodic assessments thereby enhancing client experience and generating efficiencies. Client KYC Group function for EMEA covers onboarding, Periodic assessments, Quality Controls, Quality Assurance Policy & Training along with AML and Shared services functions including BoW management, Screening etc.

MAIN PURPOSE OF THE ROLE

This individual will be responsible for conducting Quality Control (QC) assessments across new on-boarding, Periodic Reviews and Event Driven Reviews, working mainly on MUFG Bank Paris Branch customers.

Reporting to the QC Lead, the individual will be a member of the Client On-Boarding Team that covers a highly varied portfolio of entities - ranging from simple customers to more complex structures and entities. As such it will be key for this individual to fully understand the KYC profile of the customers reviewed, and to assist the QC Lead in designing an effective Quality Control program, identifying and escalating risks appropriately.

This function is critical during both on-boarding and other reviews to ensure that the KYC process effectively mitigates the risks of Money Laundering, Bribery and Corruption, reputational and any other associate risks. With this in mind, the successful individual needs to have good experience within KYC, and a demonstrable strong knowledge of the AML/KYC environment.

Key stakeholders in this role are; Operational KYC counterparts, QA Counterparts, London and Paris Compliance, Front Office Relationship Managers/ Account Officers (JCIB and GCIB) and Audit. Working closely with stakeholders to both standardize and clarify requirements and proactively identify future issues with procedures/process. Driving forward and influencing change is therefore essential in this role.

This function will also assist the lead in the development and roll out of a suite of training (related to requirements / roles and responsibilities) for new and existing individuals within the team and for those within the various front office functions, where required. Working closely with individuals to improve the understanding of both the process and the underlying rationale for requirements.

KEY RESPONSIBILITIES

In this role, you will be responsible for:

• review of the contents of the KYC file in CISNET to ensure that the contents in CISNET match with the attachments and comply with the requirements set out in the relevant KYC procedures and Operating Manuals
• review of the screening checklist (to check whether World-Check and Factiva screenings have been correctly performed and that all hits have been correctly dispositioned on the checklist)
• review of the data format (to ensure that the names are spelt accurately in CISNET and are entered under the adequate format).
• review of the final risk rating of the customer (to ensure that it is in line with the rules set out in the Paris KYC Operating Manual)
• Complete the QC Checklist for each KYC file reviewed
• Liaise with all stakeholders involved in the KYC Process (including the Paris-based teams KYC teams on both GCIB and JCIB sides, Paris Compliance and Risk Department, and as the case may be Paris branch General Management)
• Organize a KYC meeting on a monthly basis (agenda: tracking overdue cases, upcoming reviews etc., identifying any blocking points, reviewing QA metrics) including Paris branch stakeholders
• Provide metrics/feedback on the quality of the KYC files (using the QC checklist) at the end of each month to Paris Compliance and General Management and other stakeholders as the case may be.
• Providing relevant metrics/reports as required (regulators, GFCD, Head Office, etc)
• Liaise with Paris Compliance for any clarifications/enhancements relating to the Paris KYC Operating Manual
• Manage and track findings issued by the QA Team (providing response to QA team)
• Review the frequency of periodic reviews as part of the "Book of Work" project managed by CMS
• Ensure bank reliance between "shared" customers between Paris branch and MUSEU is enabled
• Any other tasks related to the KYC process

In particular the individual will be responsible for:

• Ensuring that thorough and effective Customer Due Diligence is completed, by conducting Quality Control Assessments on entities/structures across all business lines (predominantly the complex structure/entities/product offerings) - including New Business, Periodic Reviews and Event Driven Reviews. Raising issues and ensuring appropriate actions are undertaken before KYC approval.
• Identifying thematic issues within the On-Boarding process, highlighting to management and recommending appropriate actions.
• Liaising with Quality Assurance on any issues identified within the QA process, to consider impact and where needed make relevant changes to the QC process. In addition, where remedial action is required - liaising and notifying the operational leads accordingly.
• Liaising with Financial Crime KYC team on any issues identified within the 2nd line checks / testing, to consider impact and where needed make relevant changes to the QC process. In addition, where remedial action is required - liaising and notifying the operational leads accordingly.
• Supporting the QC Lead to understand, challenge and implement any changes to procedures.
• Assisting in the development of a suite of Training for New & Existing Team members on all KYC/On-Boarding procedural related aspects.
• Delivering training, where required, to front office representatives on KYC/On-Boarding procedural related aspects.
• Delivering and support lean processes, to deliver effective and efficient KYC process.
• Training and Development of more junior members of the team
• Acting as a Subject Matter Expert in relation to all AML On-Boarding aspects, assisting on ad-hoc queries where required.
• Supporting the QC Lead, producing relevant reports to key counterparties, identifying and resolving Anti Money Laundering/Sanctions issues or concerns, and providing support/guidance to more junior members of the team.
• Keep abreast of developments in current trends and progress on money laundering, bribery and corruption and it prevention.

WORK EXPERIENCE

Essential:

• At least 3 years' experience in Anti Money Laundering, fraud and bribery or Financial Crime roles [ESSENTIAL]
• Experience with Investment Banking & the On-Boarding of Corporate entities (Inc. Private Companies and SPVs) [ESSENTIAL]

SKILLS AND EXPERIENCE

Functional / Technical Competencies:

• Native or bilingual fluency in English and French [ESSENTIAL]
• Awareness of UK, French & EU KYC/Anti-Money Laundering regulations [ESSENTIAL]
• Knowledge of various corporate structures [ESSENTIAL]
• Able to communicate effectively to key stakeholders at all levels. [ESSENTIAL]
• Attention to detail is essential [ESSENTIAL]
• Ability to effectively utilize Microsoft Office (particularly word & excel). [ESSENTIAL]

Education / Qualifications:

• Degree Level or relevant industry experience [ESSENTIAL]
• Relevant qualifications in Anti Money Laundering, fraud and bribery or Financial Crime roles. [BENEFICIAL]

PERSONAL REQUIREMENTS

• Excellent communication skills
• Results driven, with a strong sense of accountability
• A proactive, motivated approach.
• The ability to operate with urgency and prioritise work accordingly
• Strong decision making skills, the ability to demonstrate sound judgement
• A structured and logical approach to work
• Strong problem solving skills
• A creative and innovative approach to work
• Excellent interpersonal skills
• The ability to manage large workloads and tight deadlines
• Excellent attention to detail and accuracy
• A calm approach, with the ability to perform well in a pressurised environment
• Strong numerical skills
• Excellent Microsoft Office skills
• A confident approach, with the ability to provide clear direction to more junior members of the team
• A strategic approach, with the ability to lead and motivate more junior members of the team

We are open to considering flexible working requests in line with organisational requirements.

MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership.

We make our recruitment decisions in a non-discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law.