BCIS Academic Support French International Programme - FIP

Job Description

Job Description

Purpose od role

The Academic Support Person is a vital member of the FIP Section at BCIS International School, serving as the first point of contact for students, families, and the academic team. This role ensures smooth communication, efficient administrative processes, and a welcoming environment for all stakeholders. Additionally, the Academic Support Person serves as a positive advocate for the programme, promoting its values and benefits within the school community. This position directly supports the Proviseur and the wider academic team.

Key Responsibilities

1. Frontline Academic Support

• Serve as the initial point of contact for academic inquiries from students and families.

• Respond promptly and professionally to questions, directing more complex issues to the appropriate

staff member or making appointments for meetings with the academic team.

• Provide guidance and support to students and families regarding school policies, academic

procedures, and available resources.

• Serve as a positive advocate for the programme, promoting its strengths and opportunities to

students, families, and staff.

2. Attendance Management

• Monitor daily student attendance records.

• Contact families regarding unexplained absences or attendance concerns.

• Follow up with teachers who have not completed their attendance registers in a timely manner.

• Maintaining the emergency fire alarm attendance registers, liaising with the academic team during

alarm activation to account for all campus community members.

3. Communications

• Draft and send regular communications to families about academic events, important dates, and

updates.

• Maintain up-to-date contact lists for students and families.

• Assist in the preparation and distribution of academic team newsletters, event invitations, and other

academic correspondence.

• Send gentle reminders to academic staff and families regarding upcoming meetings, deadlines, and

important academic dates.

4. Student Records & Locker System

• Manage the student locker system, including allocation, liaising with operations, and record-keeping.

• Maintain accurate and confidential student records, ensuring compliance with school policies and

data protection regulations.

5. Academic Calendar Management

• Keep the academic calendars current, updating events, deadlines, and activities as needed.

• Share calendar updates with students, families, and staff to ensure awareness of key dates.

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6. Admissions & Onboarding

• Liaise with the Admissions Team regarding incoming new students.

• Welcome new students and their families, providing orientation materials and support during their

transition.

• Liaise with the academic team to ensure new students are integrated smoothly into the academic and

social life of the school.

7. Scheduling & Reminders

• Schedule meetings between families and academic team members as requested.

• Coordinate meeting logistics to ensure smooth and timely communication.

8. Software Systems Management

• Use and maintain proficiency in school software systems including iSAMS, Pronote, School Interviews,

and all Office 365 applications.

• Keep up to date with any updates or changes to these systems to ensure efficient and accurate use.

9. Digital Platforms & Portals

• Maintain and update the Teachers Portal and relevant academic SharePoint sites to ensure

information is current and accessible.

• Collaborate with academic staff to upload resources, announcements, and relevant documents.

• Troubleshoot minor issues and liaise with IT support when necessary.

10. Parent-Teacher Evenings Management

• Manage the logistics of PTC's (Parent-Teacher) evenings, including scheduling, booking systems, and

communication with families and staff.

• Coordinate with Operations to ensure smooth operation on the event day.

• Collect feedback to improve future events.

11. Collaboration with Other Academic Support

• Liaise regularly with the Academic Support Person for the Cambridge programme to coordinate

support services and share relevant information.

12. General Administrative Support

• Assist the academic team with administrative tasks as required, such as organizing meetings,

preparing documents, and supporting school events.

• Proactively identify ways to streamline processes and reduce the administrative burden on the

academic team and teaching staff.

13. Other Duties

• Support the Proviseur and academic team with ad hoc projects and initiatives.

• Foster a positive, inclusive, and supportive school culture.

Key Skills & Attributes

• Excellent communication and interpersonal skills

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• Strong organizational and time management abilities

• Attention to detail and accuracy

• Proficiency in Microsoft Office 365 applications and school management systems such as iSAMS,

Pronote, School Interviews

• Experience maintaining and updating digital platforms such as SharePoint and Teachers Portals

• Ability to learn and adapt quickly to new software systems and updates

• Ability to handle sensitive information with discretion

• Proactive, flexible, and solution-oriented approach

• Experience in an educational environment preferred

• Ability to serve as a positive advocate for the Cambridge Secondary programme

Working Hours & Conditions

• Full-time, school hours 7:30am to 4:30pm with occasional evening or weekend events as required.

• Based on-site at BCIS International School.

Professional Development

• Participate in the school, department and individual review process (School Self-Evaluation)

• Actively seek opportunities for CPD/ professional learning in order to keep up to date with current best practice

in UK and world-wide

• Maintain first aid credentials

• Undertake annual safeguarding training

• Attend relevant meetings, workshops and courses provided which support the School Learning Improvement

Plan (LIP)

General

• Take responsibility for Health and Safety matters for the areas you work in and report any matters that are a

hazard, thus ensuring that adequate safety precautions are taken with the students

• Follow the Safeguarding and Child Protection policy at all times

• Ensure that all behaviour issues are dealt with in accordance with the BCIS Behaviour Policy

• Be a role model for students and ensure adherence to the Staff Code of Conduct

• Carry out other related duties as required by the Academic Leadership Team (ALT) or School Leadership Team

(SLT) as appropriate.

• Be aware of responsibilities under child protection legislation, and report concerns to a senior supervisor or one

of the Safeguarding and Child Protection Officers (SGCPOs).

BCIS International Secondary School is committed to safeguarding and promoting the welfare of children and expects all staff to share this commitment.

ISP Commitment to Safeguarding Principles

ISP is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.

All post holders are subject to appropriate vetting procedures, including an online due diligence search, references and satisfactory Criminal Background Checks or equivalent covering the previous 10 years' employment history.

ISP Commitment to Diversity, Equity, Inclusion, and Belonging

ISP is committed to strengthening our inclusive culture by identifying, hiring, developing, and retaining high-performing teammates regardless of gender, ethnicity, sexual orientation and gender expression, age, disability status, neurodivergence, socio-economic background or other demographic characteristics. Candidates who share our vision and principles and are interested in contributing to the success of ISP through this role are strongly encouraged to apply.

ISP Principles

Begin with our children and students. Our children and students are at the heart of what we do. Simply, their success is our success. Wellbeing and safety are both essential for learners and learning. Therefore, we are consistent in identifying potential safeguarding

and Health & Safety issues and acting and following up on all concerns appropriately.

Treat everyone with care and respect. We look after one another, embrace similarities and differences and promote the well-being of self and others.

Operate effectively. We focus relentlessly on the things that are most important and will make the most difference. We apply school policies and procedures and embody the shared ideas of our community.

Are financially responsible. We make financial choices carefully based on the needs of the children, students and our schools.

Learn continuously. Getting better is what drives us. We positively engage with personal and professional development and school improvement.

ISP Commitment to Safeguarding Principles

ISP is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All post holders are subject to appropriate vetting procedures, including an online due diligence search, references and satisfactory Criminal Background Checks or equivalent covering the previous 10 years' employment history.

ISP Commitment to Diversity, Equity, Inclusion, and Belonging

ISP is committed to strengthening our inclusive culture by identifying, hiring, developing, and retaining high-performing teammates regardless of gender, ethnicity, sexual orientation and gender expression, age, disability status, neurodivergence, socio-economic background or other demographic characteristics. Candidates who share our vision and principles and are interested in contributing to the success of ISP through this role are strongly encouraged to apply.