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Business Services Engineer - with French
Date de publication 05.02.2026
Job Description
Bitdefender is looking for an experienced, technical professional to join the Business Services team in Bucharest.
As a member of the Business Services team, you will be responsible for the delivery (on-site or remote) of technical services to Bitdefender's global enterprise customers.
During service delivery, you will act as a link between customers' needs and Bitdefender's internal departments.
This will require close collaboration with the Business Support team, as well as with security and sales experts, in a young and competitive environment that will enrich your experience and broaden your perspective.
Responsibilities
- Provide onsite and remote professional services to plan, design, deploy, and enable customer IT teams to manage the GravityZone Enterprise solution
- Help customers quickly and reliably get Bitdefender GravityZone up and running by installing, configuring, and integrating GravityZone into the customer environment
- Liaise with clients post-sale to develop project documentation, including Statements of Work and implementation plans
- Propose product architecture solutions that meet customer requirements, ensuring they are technically viable
- Actively contribute to all ongoing and new internal projects
- Provide service delivery by working closely with sales teams to understand and define clients' key business drivers and requirements
Requirements
- Administration and operational-level skills for Microsoft Windows Server (2008-2025) and Windows Desktop (Windows 7, 8, 10, 11), as well as Linux operating systems
- Basic networking knowledge (TCP/IP protocols)
- Basic knowledge of server and desktop virtualization using modern hypervisors
- Background in installation, configuration, and troubleshooting of Windows client-server environments
- Linux/Unix server administration skills (installation, maintenance, upgrades, security)
- Good knowledge of virtual infrastructures
- At least 1 year of experience in a pre-sales/post-sales environment is considered a plus
- Self-starter with solid oral, written, presentation, and interpersonal communication skills
Language skills
Fluent in written and spoken English and French
Bitdefender is looking for an experienced, technical professional to join the Business Services team in Bucharest.
As a member of the Business Services team, you will be responsible for the delivery (on-site or remote) of technical services to Bitdefender's global enterprise customers.
During service delivery, you will act as a link between customers' needs and Bitdefender's internal departments.
This will require close collaboration with the Business Support team, as well as with security and sales experts, in a young and competitive environment that will enrich your experience and broaden your perspective.
Responsibilities
- Provide onsite and remote professional services to plan, design, deploy, and enable customer IT teams to manage the GravityZone Enterprise solution
- Help customers quickly and reliably get Bitdefender GravityZone up and running by installing, configuring, and integrating GravityZone into the customer environment
- Liaise with clients post-sale to develop project documentation, including Statements of Work and implementation plans
- Propose product architecture solutions that meet customer requirements, ensuring they are technically viable
- Actively contribute to all ongoing and new internal projects
- Provide service delivery by working closely with sales teams to understand and define clients' key business drivers and requirements
Requirements
- Administration and operational-level skills for Microsoft Windows Server (2008-2025) and Windows Desktop (Windows 7, 8, 10, 11), as well as Linux operating systems
- Basic networking knowledge (TCP/IP protocols)
- Basic knowledge of server and desktop virtualization using modern hypervisors
- Background in installation, configuration, and troubleshooting of Windows client-server environments
- Linux/Unix server administration skills (installation, maintenance, upgrades, security)
- Good knowledge of virtual infrastructures
- At least 1 year of experience in a pre-sales/post-sales environment is considered a plus
- Self-starter with solid oral, written, presentation, and interpersonal communication skills
Language skills
Fluent in written and spoken English and French
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