Business Support Specialist with French - Employee Onboarding & Admin Management

Business Support Specialist with French - Employee Onboarding & Admin Management

Location: Wrocław / Warsaw

Hybrid model: 2 days office/3 days remote

Let us introduce you the job offer by EY GDS Poland - a member of the global integrated service delivery center network by EY.

The opportunity

We are looking for French-speaking candidates, who would like to perform various tasks and drive the functioning of our internal teams. Joining EY Global Delivery Services Poland, you will become a part of a very dynamic team with the possibility to make your mark. So, whenever you are interested in being in the right place with a great potential for growth, we have interesting opportunities for you.

Your key responsibilities

Onboarding and Offboarding Management:
• Oversee and verify employee data within our HR system, maintaining accuracy and integrity
• Create and manage employee files, ensuring personal data is always up to date
• Ensure all necessary administrative documents, such as diplomas and visas, are in order
• Facilitate and monitor mentorship programs, fostering growth and collaboration
• Order and deliver essential equipment for newcomers, setting them up for success
• Administer the probationary period process, providing support and guidance
• Handle various employment transitions, including resignations, retirements, terminations, with professionalism & care
• Track and evaluate internship assessments, contributing to the development of future talent
• Manage the offboarding process, ensuring a respectful and organized exit for departing employees

Administrative Management:
• Manage welcome and mutual insurance files to provide employees with the support they need from the start
• Handle long-term absences efficiently to ensure team continuity
• Track visa statuses to ensure compliance for our international team members
• Oversee employee medical visits, focusing on health and well-being
• Process family event leave requests to help maintain work-life balance
• Act as a reliable point of contact for employee questions, promoting clear communication in the workplace

Skills and attributes for success
• You are fluent in French language (written and oral)
• You have a good English knowledge (written and oral) at least B2 level
• You possess a very good knowledge of MS Office package (Excel-PowerPoint and Outlook)
• Excellent communication and organizational skills
• You are detail oriented and eager to analyse and solve complex process cases
• You have exceptional customer service skills, including responsiveness and commitment to quality
• You are a good team player and can organize teamwork
• You are strong and highly motivated work ethic and ability to perform well prioritized tasks in a fast-paced environment.

To qualify for the role, you must have
• Excellent communications and organizational skills (including remote communication)
• You are detail oriented and eager to analyse and solve complex process cases
• You have exceptional customer service skills, including responsiveness and commitment to quality
• You are strong and highly motivated work ethic and ability to perform well prioritized tasks in a fast-paced environment.

Ideally, you'll also have
• Self-educate and seek additional knowledge
• Ability to prioritize workload and deliver outputs within deadlines
• Strong communication and partnering skills with people of all levels of the firm

What we look for
• Team player: self-driven and ability to work independently.
• Cultural intelligence - Openness and willingness to think and work beyond own perspectives, awareness of one's other cultures & impact on decisions
• Emotional Intelligence - Showing a level of sensitivity while dealing with others, possess a high emotional quotient and capability to manage one's emotions to adapt to environments.

What we offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across ten locations - Argentina, China, Hungary, India, the Philippines, Poland, Sri Lanka, Mexico, Spain and the United Kingdom - and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We'll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.
• Continuous learning: You'll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We'll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We'll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help others find theirs.

About EY

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It's yours to build.

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