Cash Collector - English & French

What Collections contributes to Cardinal Health

Finance oversees the accounting, tax, financial plans and policies of the organization, establishes and maintains fiscal controls, prepares and interprets financial reports, oversees financial systems and safeguards the organization's assets.

Collections is responsible for the collection of outstanding accounts receivable. This includes dispute research, developing payment plans with customers, and building relationships of trust with customers and internal business partners.

Qualifications and Experience

• 2-4 years of experience in related field.
  • Fluent in English & French.
  • Strong & clear professional communication skills with customers, peers, and senior management
  • Positive, cooperative attitude with the ability to work independently with minimal supervision/direction.
  • High attention to detail and adherence to procedures and best practices.
  • Excellent time management skills,
  • Strong negotiation skills.
  • Strong organisational and interpersonal skills; team oriented.
  • Strong numerical and analytical skills; interest in finance is essential in this role.
  • Proficiency in MS Office (Excel, Word, PowerPoint) and SAP/S4.

Essential Functions and Responsibilities

• Manage, control and protect the assigned receivables portfolio.
• Liaise with customers to ensure timely cash collection.
• Perform customer accounts reconciliations in a timely manner to resolve payment discrepancies.
• Issue statements in excel and provide ad hoc reports as required.
• Review and release blocked orders daily.
• Support the Cash Application Team to ensure timely and accurate payment application.
• Understanding of the impact of customers' exposure and the risk associated with non-payment.
• Proactively identify disputes and drive their resolution.
• Regularly update the system with notes, comments, follow up actions etc.
• Improve collection results and contribute to departmental growth.
• Build and maintain solid business relationships with customers and internal stakeholders.
• Interface with other internal stakeholders and various functions (i.e. CS, Pricing, B&T, Commercial, Tax) on issues affecting the AR and assist them whenever required.
• Work closely with Commercial teams to understand business needs and seek support when required.
• Gain exposure to and perform Cash Application tasks as and if required.

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

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