Client Migration Manager with French

Job description, responsibilities and duties:

The client Migration Team is working on an integral communication approach, impact analyses and execution of client migrations projects.
As a client migration manager, you are responsible for the planning and execution of client migration activities for international (large) Corporate Clients within the transaction service area. You will be the single point of contact for the client during the migration activities. Client migrations are impacting clients with their use of e.g. payment initiation products, account reporting and channels. The Client migration manager has a good understanding of the payments market, the ING IT landscape, has great consulting skills and has a client centric approach. In this position you are part of a multidisciplinary team and you work closely with the tribes and ING branches within the ING network.

Your Work environment
You will be working in an international context. You will be working in a team that is driving the client migrations. You will liaise with stakeholders within Transaction Services (TS) customer journey experts in the tribes, Sales, account management, client services and IT in an international environment. Communication is in English.

Who are we looking for?
We are looking for a collaborator/consultant with good communication and documenting skills and with a positive, critical and proactive attitude. You are a team player and able to operate independently and you effectively manage relations with stakeholders and (large) Corporate Clients.

Wage (gross)
From 2 090 EUR/month

*By legal requirement we are providing the information about the basic wage component (minimum salary) for the advertised position. Based on your experience/profile, the final financial conditions will be the subject to discuss and negotiate at the personal interview, however, not less than above mentioned minimum salary component.

Personality requirements and skills:

• Advanced knowledge of English and French
• 5+ years of work experience in relevant roles in client centric environment
• Affinity with ERP systems and good knowledge of MS Excel and MS Access
• Strong analytical skills, Attention to details
• Persuasive, knows how to convince people and able to deal with resistance
• Good organizational skills with the ability to co-ordinate and prioritize work;
• Ability to operate individually but in a team as well;

We offer you a bunch of great benefits

Friendly working environment

• You build your own working day - flexible working hours and work from home
• Daily working time: 7hrs 45min instead of standard 8hrs
• Daily refreshments - coffee, fruits, drinks
• Fully equipped gym accessible 24 hours / 7 days per week
• Game room with unlimited access
• Modern designed coffee corner and terrace with the grill spot

WellbeING

• Sick leave compensation: up to 80% of the monthly salary
• Life insurance contribution: up to 22,14 EUR/per month
• 3rd pillar contribution: up to 3% from your monthly salary
• 24/7 external mental health support
• Learning opportunities: internal and external learning programs
• Regular teambuildings, social events and communities

YOU/family/friends time

• Extra 3 PERSONAL days per year
• Extra vacation days: up to 10 extra days/per year
• We welcome your ING-positive friends: referrals starting from 1000 EUR
• 150€ for childbirth/adoption bonus, wedding day and registered partnership contributions, work anniversary award
• Our premises are open 24/7 and you can even bring your friends or family along (up to 2 friends to the gym and game room)

Extra perks

• Yearly bonus based on your performance and company's results
• Cafeteria points: 50€/month (600€/year) - choose when and how to spend them
• Home office contribution: 20 EUR/per month
• Discounts from our and your favorite stores: up to 30%
• Warm welcome package for your fresh start
• Pet friendly office