Client Security Advocate with French

ADP is hiring a Security Advocate!

• Are you an eager security, client-service or communications professional who wants to learn what a wide scope security advocacy role across a global corporation has to offer?
• Are you looking to join a fast-paced, inclusive environment with a culture of collaboration and belonging?
• Are you ready to join a company offering career advancement opportunities throughout your career journey?

Well, this may be the role for you. Ready to make your mark?

This is an ideal opportunity for a motivated, collaborative, service-focused, and curious individual who is interested in building a career in security or technology and client service.

The successful candidate will be eager to learn about the business, take on challenges, be a strong team player, and not afraid to try new things.

In this role, you will provide top-notch client service to internal and external clients. You will be one of the key security advocates responsible for various styles of client communications, advocacy and assurance.

You will also help maintain ADP's security program as a market differentiator and support internal stakeholders in positioning ADP as a trusted HCM provider in the industry.

To thrive in this role, you must be comfortable working in a fast-paced environment. You have a way with clients that builds rapport, establishes trust, and shines with professionalism. Over the phone and in writing, your communication style is clear and easy to understand.

What you'll do:

What you can expect on a typical day

• You will be responsible for responding to client inquiries in a professional, timely and respectful manner while providing top-notch service to solve problems.
• You will be a Security Subject Matter Expert! You'll engage across the organization to discuss client security requirements and explain our program. By using a consultative approach, you'll work directly with client service, sales, and legal teams to address client security concerns and requests.
• You will be a problem solver! You are expected to think outside the box, identify creative solutions, collaborate with our Governance team on internal projects, and help drive efficiency across the organization.
• You will work with individuals across the company - down the hall and across the globe - up to and including executives, to understand business goals and related communications needs, and then develop appropriate deliverables.

What you'll do:

What you can expect on a typical day

• You will be responsible for responding to client inquiries in a professional, timely and respectful manner while providing top-notch service to solve problems.
• You will be a Security Subject Matter Expert! You'll engage across the organization to discuss client security requirements and explain our program. By using a consultative approach, you'll work directly with client service, sales, and legal teams to address client security concerns and requests.
• You will be a problem solver! You are expected to think outside the box, identify creative solutions, collaborate with our Governance team on internal projects, and help drive efficiency across the organization.
• You will work with individuals across the company - down the hall and across the globe - up to and including executives, to understand business goals and related communications needs, and then develop appropriate deliverables.

TO SUCCEED IN THIS ROLE:

• Curiosity to learn and an appetite for security and technology
• A passion for excellent client-service
• Strong relationship-building skills: you can easily communicate with senior stakeholders in a respectful and thoughtful manner, and you don't shy away from challenges.
• Ability to work within a team across multiple time zones and on tight deadlines
• Flexibility to work on global assignments and special projects as needed
• A college degree is great but not required. What's more important is having the skills to do the job. If you don't have a college degree, other acceptable experience and skills could include:
• 2-4 years of professional work experience in communications, client service, marketing, business, information technology, risk or security Ç
• Fluent in English and French
• Excellent communication skills, both written and oral.

Bonus points for these:

• CISSP, CISA, CIPP, CRISC, CISM or any other security certifications are desirable, but not required
• Human Capital Management industry knowledge

YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:

• Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.
• Belong by joining one of nine Business Resource Groups where you can connect globally with networks and allies who share common interests and experiences.
• Grow your career in an agile, fast-paced environment with plenty of opportunities to progress.
• Continuously learn. Ongoing training, development, and mentorship opportunities for even the most insatiable learner.
• Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones.
• Balance work and life. Resources and flexibility to more easily integrate your work and your life.
• Focus on your mental health and well-being. We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.
• Join a company committed to giving back and generating a lasting, positive impact upon the communities in which we work and live.
• Get paid to pay it forward. Company-paid time off for volunteering for causes you care about.

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