Collection Specialist with French

The Collections Specialist is responsible for collections of outstanding accounts receivable from the existing client base and all other aspects of collections, resolving customer billing problems and reducing accounts receivable delinquency.

REPRESENTATIVE ACTIVITIES:

• Review and monitor open accounts for collection efforts
• Conduct collection calls to collect Accounts Receivables
• Mail correspondence to customers to encourage payment of overdue receivables
• Negotiate customer disputes to resolution and documents root cause
• Provide customer service and develops relationships with internal/external customers and suppliers
• Maintain accurate collection files
• Identify issues attributing to account delinquency. Participate in process improvement projects
• Provide timely follow-up on payment arrangements

REQUIREMENTS:

• Degree/background in Finance or Business Administration
• Fluent in French is mandatory, English knowledge
• Effective business writing and professional communication skills
• Preferably 1-2 years of collections/finance/customer service experience; AR knowledge/experience a plus
• Strong communication, problem solving and analytical skills, attention to detail
• Advantage: knowledge of bank products/payment methods including Letters of Credit, bank guarantees, direct debits, credit cards, Bill of Exchange, Drafts, RIBA, Cheques.
• Effective securement of prompt payment from customers while employing commercial sensitivity and good judgment

WE OFFER:

• Fixed working hours between 9 am - 4 pm
• Diverse career development opportunities
• Professional development plans, training and learning courses
• Opportunity to work partially from home (after training 3 days home office per week)
• Multicultural international environment and daily use of foreign languages
• 25 days of vacation + 2 PTO days
• Pension/health insurance contribution, childcare allowance benefit
• Meal vouchers, cafeteria system, Multisport card etc.

ABOUT US:

Here at PPG we make it happen, and we seek candidates of the highest integrity and professionalism who share our values, with the commitment and drive to strive today to do better than yesterday - everyday.

PPG: WE PROTECT AND BEAUTIFY THE WORLD™

Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company. To learn more, visit www.ppg.com and follow @ PPG on Twitter.

The PPG Way

Every single day at PPG:

We partner with customers to create mutual value.

We are insightful, dedicated and proactive. We have intimate knowledge of the market and our customers. We focus on practical solutions that make a difference.

We are "One PPG" to the world.

We are better and stronger together. We leverage our scale to reach new markets and introduce innovative technologies as we differentiate and disrupt our markets.

We trust our people every day, in every way.

We enable and empower our people to make the right decisions. We are inclusive, transparent and respectful. Our feedback is clear and actionable.

We make it happen.

We have a passion for winning. We achieve. We deliver with discipline and integrity. We bring our best energy to our work. We decide and act intelligently and quickly.

We run it like we own it.

We respect one another by being responsible and accountable. We always act in the best interest of our company, customers, shareholders and our communities.

We do better today than yesterday - everyday.

We continuously learn. We develop our people to grow our businesses.

PPG Way: (Click here to learn more about the PPG Way)

PPG vision: http://corporate.ppg.com/Our-Company/PPG-Vision.aspx

We are One PPG: http://one.ppg.com/

PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, sexual orientation, gender identity or expression. If you need assistance to complete your application due to a disability, please email [email protected].

PPG values your feedback on our recruiting process. We encourage you to visit Glassdoor.com and provide feedback on the process, so that we can do better today than yesterday.

Benefits will be discussed with you by your recruiter during the hiring process.

PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply.

Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.