Collections Specialist (French Speaker)

Company Description

Unit4 is a cloud leader in people-based ERP. We are in Business for People, empowering people in service organizations with innovative Enterprise and Business software solutions. We've innovated and taken a new approach to delivering ERP that works for people. Self-driving, adaptive and intuitive software that is changing the way people work. Our solutions empower people and deliver a better people experience so people can spend time on meaningful high value work they live for.

What drives us is simple: enabling our customers to engage their people and deliver a new people experience, through technology that creates smarter, more connected organizations.

Read more on our website www.unit4.com about how we transform work and how people feel about it, so our customers and their people can thrive.

Job Description

• Manage customer/account queries to ensure sales ledger balances are clean on customer account
• Stratify collection activities to maximize cash receipts
• Successful management of due and overdue balances on customer account, maximizing On Time Payment for all Customers
• Notify of uncollectable debt risks & mitigate where possible
• Focus on Customer Service, ensuring good communication levels to identify and resolve problems on customer's accounts
• Investigate historical data for each debt
• Find and contact clients to ask about their overdue payments
• Take actions to encourage timely debt payments
• Work very close to sales team to solve the disputes
• Identify the queries and work on the resolution with billing
• Update the accounts with records and collection efforts

Qualifications

• Degree in Business, Finance, Economics or similar preferred but not essential
• Desirable experience as collections specialist or Order to Cash process
• Good problem solving and reasoning skills
• Excellent communication skills - Fluent in French and English
• Comfortable to work under pressure and with targets
• Customer oriented
• Positive Thinking, willingness to learn and Team Player attitude required.

Additional Information

We offer

Home office Hybrid model (3 days home / 2 days office)

A chance to participate in the development of an international leading software firm. At Unit4, you have the freedom and autonomy to be successful. An attractive salary while working in a challenging international environment. Enthusiastic colleagues who like to learn from each other. At Unit4 we invest in your personal and professional growth. We don't focus on how many days you work, we trust you on delivering results - thus, we have an unlimited vacation policy.