Egypte, CairoPepsiCo
Date de publication 01.09.2024
4 a postulé
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Control & Reporting Assistant Analyst (French Speaker) - Claims
You are in charge of analyzing, monitoring and resolving pricing disputes. You prepare the monthly closing elements by centralizing and codifying all the disputes in your customer portfolio.
Responsibilities
- Management of the dispute database:
- Collect and complete information relating to customer disputes (deductions) in order to resolve them: analysis of debit notes, customer calls
- Ensure the correct codification of disputes by types after analysis of the elements.
- Communicate to Key Accounts all elements related to pricing problems.
- Justify, prepare and communicate to IBM the list of corrective documents (assets-refac) to be issued.
- Control documents issued by IBM.
- Follow up on reimbursement and disputes in collaboration with CBS AR Team and KAM teams
- Submit clearing requests for deductions and adjustments.
- In general, contribute to the information and monitoring of dashboards on the evolution of disputes.
- Summarize all disputes and highlight the reasons
- Anticipate and escalate risks according to customer behavior (Reception of NDD / reasons / impacts).
- Establish and control monthly closing data.
- Knowledge of the pricing and customer database:
- Acquire a level of expertise on the functioning of customers, distribution channels, markets and commercial policy specific to each.
- Also acquire expertise on billing terms (depending on how the systems work) in accordance with pricing and promotional policies.
- Master the essential data related to Pepsico's internal procedures (invoicing process, adjustments, provisions, etc.).
- Billing management:
- Ensure the daily mailing of paper invoices to our customers in compliance with management rules.
- Send any document to the customer according to their requests.
- Monitoring of processes and internal audit rules / Maintenance of procedures
- Collaboration with outsourced IBM teams on all related activities
Qualifications
- Advanced Excel
- SAP
- Fluency in French
- Be logical, rigorous
- Love to work and manipulate numbers
- Be comfortable with discount calculations
- Ability to synthesize for reporting
- Good internal and external interpersonal skills
- 0 to 1 year of experience in a dispute analyst position
- Level BEP to BTS in accounting Degreed +2/3
- Able to investigate issues on his/her own (autonomous)
- Very agile in calculation and analysis
- Strong synthesis skills: be able to share numbers in an efficient manner to Sales Team
- Ability to build a partnership with Sales, with a Control point of view.
- Time flexibility (more workload on last day of the month, need to stay connected later than other days)
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