Credit & Collections Associate with French

#BETHEDIFFERENCE

If making a difference matters to you, then you matter to us.

Join us, at Wolters Kluwer, and be part of a dynamic global technology company that makes a difference every day. We're innovators with impact. We provide expert software & information solutions that the world's leading professionals rely on, in the moments that matter most.

You'll be supported by collaborative colleagues who share a purpose. We are 21,000 people unique in our dreams, life stories, abilities, and passions who come together every day with one ambition: to make a difference. We do our best work together, connecting to create new innovations with impact.

About the role:

As a Credit and Collections Associate, you'll leverage specialized skills to handle non-standard credit and collections challenges. You will independently manage more intricate credit evaluations and oversee complicated billing processes, playing a critical role in maintaining the financial health of the organization.

You will:

• Perform in-depth credit investigations and risk assessments.
• Evaluate non-standard credit applications and make recommendations.
• Independently manage high-value or complex customer accounts.
• Address non-standard billing issues with appropriate corrective actions.
• Develop and implement strategies for collecting overdue accounts.
• Prepare comprehensive financial reports and credit analyses.
• Lead collections initiatives and projects to improve cash flow.
• Act as a point of contact for escalated credit and billing issues.
• Optimize processes for better accuracy in billing and collections.
• Ensure adherence to industry best practices and regulations.

Skills:

• Risk Analysis: Skills in conducting thorough credit risk assessments.
• Process Improvement: Ability to identify and implement process optimizations.
• Independent Decision-Making: Capable of making informed decisions independently.
• Escalation Management: Expertise in managing and resolving escalations.
• Financial Reporting: Proficiency in compiling thorough financial reports.
• Regulatory Knowledge: Comprehensive knowledge of credit regulations.

Requirements:

• A minimum 1 year of collections experience
• Bachelor's degree in finance or related field required
• Advanced level of French
• Proficiency in ERP systems such as NetSuite/SAP systems
• Ability to take initiative, prioritize and problem solve with verbal and written communication skills
• Ability to work effectively under deadlines
• Proficient with Microsoft Office Suite applications including Word, Excel and Outlook

Our Offer:

• Room for personal development through external, internal training tools and learning and development program #GROW
• Be your unique self, share your creative ideas, do your best work, and take time to grow in our caring and inclusive culture where you can belong
• Annual incentive plan based on division financial performance and your seniority
• Referral bonus, meal vouchers, monthly allowance, gift vouchers twice a year
• Corporate Health Insurance
• Mindfulness and Wellbeing programs (Wellbeats, MyQuillibrium, Compsych, Mind & Body webinars)
• Up to 28 days of annual leave based on seniority
• We have a strong Work from Home culture and take into consideration punctual needs and more
• Flexible working schedule. You'll find the flexibility for balance in your life

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.