Customer Administration Specialist - French

We build the future with the essence of excellence: Your Talent, Our Technology, an unstoppable team at the forefront of the digital age, inspired by the harmony and innovation of Japanese culture. Our motto is #Imagine.Change.

Imagine a place where your ideas are not only welcomed but are the driving force behind our evolution. In our company, we invite you to be the architect of your own success, exploring innovative projects and constantly challenging your limits. #LetPeopleSucceed.

It's not just a job; it's an adventure of discovery and continuous learning. Here, every day is an opportunity to learn something new, collaborate with the best, and be part of something truly extraordinary.

Furthermore, in our work culture, diversity and inclusion are fundamental pillars. We value unique voices and celebrate the richness they bring to our team. Together, we are building an environment where everyone thrives.

As a Customer Administration Specialist, you will join the Ricoh Global Services team, performing the following tasks:

• Reviewing and correcting invoices to align them with customer needs, considering global RIMA contracts.
• Reviewing and correcting contracts to ensure alignment with agreed terms in both local and global agreements.
• Managing customer administrative requests.
• Handling credit notes and re-invoicing, both system-based and manual, to correct erroneous or rejected invoices.
• Conducting global and specific analyses to find solutions to billing issues.
• Interacting with other departments and OpCo representatives across EMEA to find agreed solutions or share relevant information.
• Managing periodic manual actions to ensure correct billing that is not supported by the system.
• Creating periodic or on-demand reports for customers.

• Proficiency in French language.
• Some fluency in English is necessary as communication with other teams and management is developed in this language.
• Experience in similar tasks as described.
• Proficiency in Microsoft Office, especially Excel (will be tested)
• Ability to multitask in administrative tasks.
• Agility to adapt to new processes.
• Organized and methodical approach to administrative work.
• Strong analytical skills.

Excellent Work Environment : We love celebrating our successes as one big family. Don't miss out on our Christmas parties, Summer Party, and other charitable and sports events. We even have a band and DJ who always cheer us up with the best music!

Flexible Compensation : With Ricoh Flex, you can adapt your compensation to your needs. Find benefits such as training, health, transportation, restaurants, childcare, and more, in addition to enjoying discounts at our Ricoh Club.

If you want to join a passionate team, tackle exciting challenges, and shape the digital future, we're looking for you! Discover how your talent can drive the next era of technology. Join us and be part of the revolution that's transforming the tech landscape. Your future awaits here!

#IMAGINE.CHANGE #LetPeopleSucceed